Laverne Chea

Marketing Specialist at Mosanco
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency

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Credentials

  • CPR/AED/First Aid
    Sport Singapore
    Aug, 2022
    - Nov, 2024

Experience

    • Singapore
    • Consumer Goods
    • 1 - 100 Employee
    • Marketing Specialist
      • Apr 2023 - Present

      - Assist in the development and execution of marketing campaigns, including content creation, social media management, and data analysis. - Collaborate with cross-functional teams to ensure consistent brand messaging across various channels. - Conduct market research by identifying market trends and growth opportunities - Engage consumers via social media and e-commerce platforms with new content to gain insights on needs and expectations - Facilitate post-campaign evaluations and manage product listings on various e-commerce platforms - Participate in events and event set up Show less

    • Singapore
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Gym In-Charge
      • Sep 2022 - Present

      - Administer emergency first aid when required - Assist climbers with enquiries and retail purchases - Explain and enforce gym policies and procedures to all climbers - Maintain gym cleanliness and safety - Manage POS system and tally daily sales - Provide climbers with a positive and enjoyable climbing experience at the gym - Provide support for various marketing efforts including written and video content creation - Take charge of day-to-day operations independently - Administer emergency first aid when required - Assist climbers with enquiries and retail purchases - Explain and enforce gym policies and procedures to all climbers - Maintain gym cleanliness and safety - Manage POS system and tally daily sales - Provide climbers with a positive and enjoyable climbing experience at the gym - Provide support for various marketing efforts including written and video content creation - Take charge of day-to-day operations independently

    • Spectator Sports
    • 1 - 100 Employee
    • Trainer
      • Sep 2022 - Present

      - Actively engage children from ages two to six to participate in sports skills taught - Adapt to energy levels of classes conducted and mannerism needed in a class - Assist children with their form and techniques at all times - Conduct sports skills for pre school children - Set goals for the class beforehand and aim to achieve them during the program - Proper usage of basic vocabulary to teach and communicate with children - Understand different sports and their skills to transfer sport skills knowledge to the children Show less

    • Singapore
    • Spectator Sports
    • 500 - 600 Employee
    • Fitness Instructor
      • Oct 2019 - Oct 2022

      - Actively engage members of the public by conducting additional mass public programs with attendance of 10< people (e.g. HIIT, Aqua Aerobics, Power Agility etc) outside of basic work hours - Assist with day-to-day operations and event planning - Cater to different users by giving individualised fitness guidance - Develop people skills and offer outstanding customer service to the public - Handle and manoeuvre various gym equipment - Maintain safety at the sport centre and ensure all safety checks are done and in place - Frequent checks on soft pack, including AED machine Show less

    • Singapore
    • Manufacturing
    • 1 - 100 Employee
    • Associate Marketing Executive
      • Mar 2022 - Aug 2022

      - Develop marketing plans with new product launches with integrated 4Ps to achieve marketing objectives within stipulated timeline and budget - Perform market research by identifying market trends, competitors, key consumer attributes, product differentiation and pricing models - Actively engage customers via social media and e-commerce platforms to gain insights on consumers' needs and expectations - Facilitate post-campaign evaluations and manage product listings on various e-commerce platforms Show less

    • Singapore
    • Consumer Services
    • 1 - 100 Employee
    • Retail Salesperson
      • Jun 2019 - Sep 2019

      - Compute and update all sales into entry booklet - Maintain a safe and clean environment for children to play in - Open, man and close stores individually - Promote packages to customers - Provide exceptional customer service to all customers patronising the store - Compute and update all sales into entry booklet - Maintain a safe and clean environment for children to play in - Open, man and close stores individually - Promote packages to customers - Provide exceptional customer service to all customers patronising the store

    • Singapore
    • Food and Beverage Services
    • 1 - 100 Employee
    • Bartender Helper
      • Jan 2019 - Apr 2019

      - Actively promote store's best sellers to passers-by by providing samples - Greeting all customers with courtesy and enthusiasm - Perform all side duties such as cleaning, preparation of tea and fruits and stock taking - Prepare beverages and followed store's Standard Operation Procedure - Serve guests efficiently during high-traffic hours - Actively promote store's best sellers to passers-by by providing samples - Greeting all customers with courtesy and enthusiasm - Perform all side duties such as cleaning, preparation of tea and fruits and stock taking - Prepare beverages and followed store's Standard Operation Procedure - Serve guests efficiently during high-traffic hours

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Associate
      • Sep 2018 - Nov 2018

      - Assist with day-to-day operations including cash counter, tidying store and restocking shelves - Maintain high standards of customer service during high-volume and fast-paced operations - Responsible for product knowledge and store discounts - Promptly handle customers' feedbacks and concerns - Provide customers with the best suited products - Assist with day-to-day operations including cash counter, tidying store and restocking shelves - Maintain high standards of customer service during high-volume and fast-paced operations - Responsible for product knowledge and store discounts - Promptly handle customers' feedbacks and concerns - Provide customers with the best suited products

    • France
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Beauty Consultant
      • Dec 2017 - May 2018

      - Assist in day-to-day operations, including cash counters, stock taking and analysing sales - Assist customers with product sales and queries - Demonstrate products such as skincare and make-up application for clients - Provide heartfelt hospitality to all customers at the store - Recommend, select and locate products that is best suited for customers - Responsible for product knowledge - Assist in day-to-day operations, including cash counters, stock taking and analysing sales - Assist customers with product sales and queries - Demonstrate products such as skincare and make-up application for clients - Provide heartfelt hospitality to all customers at the store - Recommend, select and locate products that is best suited for customers - Responsible for product knowledge

    • Restaurants
    • 700 & Above Employee
    • Sandwich Artist
      • Nov 2015 - Feb 2016

      - Assist with day-to-day operations including cash counter, cleaning and stock taking - Consistently provided friendly guest service - Responsible for restaurant's Standard Operating Procedure - Prepare and distribution of sandwiches - WSQ Food Hygiene certification obtained - Assist with day-to-day operations including cash counter, cleaning and stock taking - Consistently provided friendly guest service - Responsible for restaurant's Standard Operating Procedure - Prepare and distribution of sandwiches - WSQ Food Hygiene certification obtained

Education

  • Coventry University
    Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services
    2023 - 2025
  • Singapore Polytechnic
    Diploma of Education, Business Administration and Management, General
    2020 - 2023
  • Institute of Technical Education
    Sport and Fitness Administration/Management
    2018 - 2020

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