Lavanya Prabakaran
ServiceNow Developer at QBrainX Inc- Claim this Profile
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Experience
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QBrainX Inc
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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ServiceNow Developer
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Apr 2021 - Present
• Expertise in working with different ServiceNow modules such as Incident management, Change management, Problem Management, Integrations, and Notifications. • Enhancing the existing LDAP and Single Sign-On (SSO) integration, SAM Related integration's and Worked Inbound email action. • Proficient in creating and working on Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Notifications. • Experience in working with the workflows using ServiceNow workflow editor. • Hands-on Experience in creating scripts like Client Scripts, Catalog Client Scripts, UI Scripts, UI Policies, and Glide Scripting for creating UI Action and business rules. • A hand on Experience in creating and working on new SLA’s and modified the existing SLA’s. • Worked on quality assurance methodologies such as Agile Methodologies. Show less
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