Lavani Obrey
HR Call Centre Operator at National Department of Health- Claim this Profile
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English -
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XITSONGA -
Topline Score
Bio
Credentials
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Certificate of competence
LR GROUPMar, 2009- Oct, 2024
Experience
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Indepedant Researcher and Consultant
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United Kingdom
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Executive Offices
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700 & Above Employee
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HR Call Centre Operator
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May 2015 - Present
DUTIES AND RESPONSIBILITIES• To assess, approve, reject application and moreover advice the applicant to submit the relevant documents• Register received and acknowledge receipt on new applications• Maintain the Foreign Workforce Management database• Serve as a direct point of contact for new applicants• Update applicants on the status of their application on a daily basis• Update applicant’s information on the Foreign Workforce database• Receive old and new applications from applicants for processing • Handle inbound and outbound calls according to the prescribed process and procedure• Liaise with stakeholders i.e. Statutory Councils (APC, Home Affairs (HA), HPCSA, SANC, and SAPC) and Universities regarding the registration of foreign health professionals and students for employment and study purposes in South Africa.• Compile and Manage Weekly, Monthly and Quarterly reports. Show less
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Receptionist/Admin clerk
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Nov 2013 - Apr 2015
DUTIES AND RESPONSIBILITIES• General administrative duties to ensure the effective running of the laboratory and handling Human resources matters and responsible for procurement.• Rendering secretariat duties in the absence of the secretary.• Serve as a direct point of contact for clients of SAPS and Government mortuaries • Assist clients in completing SAP 384 forms and verifying that they are filled in appropriately in accordance with NDoH requirements, SOPs, and guidelines.• Execute Civic Services Front Office inquiries and resolve problems or complaints within scope of the work area in related to the SAPS clients and mortuaries clients. Show less
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National Department of Basic Education
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South Africa
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E-Learning Providers
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100 - 200 Employee
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Administrative Intern
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Nov 2013 - Nov 2013
DUTIES AND RESPONSIBILITIES • Arrange travelling and make accommodation for officials. • Assist with secretariat work: workshops, meetings, daily schedule and conference. • Capturing all the schools that are participating in sports around the country. • Capturing all the schools that are participating in music throughout the country. • Develop and managing filing system and retrieval of documents. • Handle telephone accounts and petty cash. • Minute taking, writing of reports and submissions, travelling arrangements, conference organisation, processing of claims. • Perform all administrative duties to ensure the effective running of the directorate. Show less
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National department of Health
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Pretoria Area, South Africa
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Intern
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Apr 2012 - May 2013
DUTIES AND RESPONSIBILITIES • Arrange travelling and make accommodation for officials. • Assist with compilation of subsistence and travelling forms • Assist with secretariat work: workshops, meetings, daily schedule and conference. • Minute taking, writing of reports and submissions, travelling arrangements, conference organisation and processing of claims and Knowledge on Human Resource. • Assist with administrative duties (Arrange internal and external meetings, workshops and conferences for the directorate. • Draft (type) memos, letters and submissions based on financial and admin matters) • Record, distribute keep track of and file documents and internal/external communication. • Telephonic, Electronic and Written communication with other sections, Show less
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Education
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2006 - 2011
Jim Chabani High School
Bachelor’s Degree, Humanities/Humanistic Studies
Community
