Lauryn Glaser

Shift Supervisor & Photographer at CoCo & Blu
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Contact Information
us****@****om
(386) 825-5501
Location
Des Plaines, Illinois, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Shift Supervisor & Photographer
      • Jun 2021 - Present

      -Provides high quality customer service to over 100+ customers a day with a professional, friendly and patient attitude -Memorized over 50+ menu items and customizations to accurately fulfill up to 100 customer orders per shift -Trained new hires on company specific policies, procedures and guidelines -Utilized POS systems to process orders while ensuring minimal discrepancies -Operationalized the customer fulfillment process to create efficiency and reduce customer wait times -Received a strong customer satisfaction rating through customer reviews Show less

    • Australia
    • Individual and Family Services
    • Photography Assistant
      • May 2021 - Sep 2021

      -Assisted on photoshoots with backup camera -Gathered proper gear (ie: lights, extra camera equipment, props) -Aided in the post-production process of exporting photos and videos to social media pages -Answered customer questions and concerns -Managed, packaged and sent out company merch -Assisted on photoshoots with backup camera -Gathered proper gear (ie: lights, extra camera equipment, props) -Aided in the post-production process of exporting photos and videos to social media pages -Answered customer questions and concerns -Managed, packaged and sent out company merch

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Sales Associate
      • Oct 2018 - Jul 2020

      -Proactively assisted over 20+ customers per shift by answering questions, providing merchandise expertise, processing orders and handling payments -Anticipated customer needs and provided high quality service while upholding brand standards and values to ensure customer satisfaction -Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories -Ensured accurate inventory counts for over 300 items while counting stock, identifying and reconciling any discrepancies -Handled POS system transactions including credit, cash, exchanges and returns to ensure seamless and accurate cash flow -Actively stayed informed about latest sales inventories and loyalty programs Show less

    • Australia
    • Individual and Family Services
    • Photography Intern
      • Dec 2017 - Mar 2018

      - Prepared and sent out client invoices for photo shoots - Assisted in scheduling - Prepared and sent out client invoices for photo shoots - Assisted in scheduling

Education

  • Columbia College Chicago
    Bachelor of Arts - BA, Photography

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