Experience

CyraCom Language Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Spanish Interpreter

  • Aug 2020 - Present

  • Provide accurate meaning-for-meaning interpretation between English-speaking clients and their limited-English speaking patients or customers • Interpret for industries such as healthcare, finance, insurance, 911, and business • Document the issues that occurred during interpreting sessions • Provide accurate meaning-for-meaning interpretation between English-speaking clients and their limited-English speaking patients or customers • Interpret for industries such as healthcare, finance, insurance, 911, and business • Document the issues that occurred during interpreting sessions



University of Arizona Office of Admissions

• Freshman Telecounselor/Student Lead

  • May 2017 - May 2020

  Orient prospective students on admissions requirements and walk them through the admissions process Organize the call report and send to supervisor to set the call priority for prospective students Create quizzes to keep everyone updated on changes within the office Update call scripts to reflect the information that needs to be shared with prospective students for the academic year. ● Completed the Workshop “Toward a Deeper Understanding of Diversity and Inclusive Excellence” Fall 2017 ● Ensure the hourly call expectations are kept by coworkers ● Organize return mail and follow up with student’s special request Show less