Experience

Lighthouse Labs

• Canada
• Professional Training and Coaching
• 200 - 300 Employee

• • Dec 2022 - Present

  • Led client relations and contract negotiations, establishing strong partnerships with key stakeholders to ensure project success and customer satisfaction.• Managed project deliverables, timelines, and resources, utilizing effective project management methodologies to meet project goals and objectives.• Developed and maintained comprehensive project documentation, including project charters, requirements, schedules, and risk assessments, to ensure clarity and alignment throughout the project lifecycle.• Identified risk areas and implemented proactive measures to mitigate potential issues, ensuring efficient operations and on-time project delivery.• Coordinated with over 50 stakeholders internally and externally, fostering effective communication channels and providing regular updates, feedback requests, and actionable items to ensure alignment and project success.• Created impactful flowcharts, workbacks, and presentations to convey complex information simply and effectively, enabling stakeholders to understand project scope, progress, and action items. Show less

• • Sep 2022 - Dec 2022

  • Analyzed recruitment initiatives, collected feedback and observed results to identify areas of improvement, resulting in refined recommendations for increased effectiveness.• Acquired expertise in web development, data science, and cybersecurity terms and uses to provide targeted guidance to students in-line with industry demands and career goals.• Improved student journey by providing valuable feedback to cross-functional teams on product development initiatives, resulting in enhanced usability, accessibility, and user satisfaction.• Leveraged fluency in French to create marketing materials that accurately and compellingly tailored messaging towards French-speaking markets and communities.• Proactively developed a deep understanding of our education product through engagement with the product team, competitor research, readings, and industry trends. Show less

• • Nov 2021 - Aug 2022



BC Place

• Canada
• Entertainment Providers
• 1 - 100 Employee

• Events Duty Manager

  • Jun 2022 - Present

  • Oversaw execution for a large stadium, ensuring smooth operations and exceptional customer experiences for over 40,000 guests. • Executed client and stakeholder requests by coordinating with various internal departments, utilizing negotiation and delegation skills to maintain resources, scope, and budgetary expectations. • Collected data, including health and safety events, budgetary amendments, and milestone achievements, to create comprehensive event logs through EBMS/Ungerboeck software. • Led briefings and debriefings for clients, CFL and MLS executives, promoters, security, and hosts, effectively communicating essential deliverables and building a holistic understanding of the functionality of each event to optimize productivity and efficiency. • Conducted pre-event site visits and inspections to confirm facility readiness, identify potential issues, and develop contingency plans to mitigate risks Show less



Shaughnessy Point Grey Out of School Society

• • Jun 2020 - Nov 2021

  • Implemented a diverse arts program for children that promoted creativity, self-expression and cultural appreciation in a childcare setting.• Generated imaginative age-appropriate projects based around painting, drawing, sculpting and crafts that stimulated children's curiosity.• Collaborated with parents to identify behavioral plans for each child, proactively addressing any challenges or concerns in a positive and supportive manner.• Managed a cohesive team of 12 childcare staff members, providing guidance and training on safety regulations, professional standards, and individualized growth opportunities. Show less

• • Oct 2017 - Jun 2020



UBC Recreation

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Events Director

  • Sep 2017 - Mar 2020

  • Coordinated with external service providers, including caterers, audiovisual companies, and equipment rental firms, to ensure the successful delivery of event requirements • Coordinated with external service providers, including caterers, audiovisual companies, and equipment rental firms, to ensure the successful delivery of event requirements



theCALENDAR.EVENTS

• United States
• Events Services

• Finance Manager

  • Jul 2018 - Jun 2019

  *Developed and oversaw the KPIs and financial goals of 20+ annual events * Handled reimbursements and invoicing for staff and vendors * Set and maintained budgets using bookkeeping software and expert communication *Developed and oversaw the KPIs and financial goals of 20+ annual events * Handled reimbursements and invoicing for staff and vendors * Set and maintained budgets using bookkeeping software and expert communication



The Reading Foundation

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Education Clinician

  • Apr 2018 - Aug 2018

  •Conducted comprehensive assessments using standardized tests, observations, and diagnostic tools to identify students' reading and writing strengths and weaknesses. •Developed and implemented evidence-based intervention strategies targeting phonics, fluency, comprehension, vocabulary, and writing mechanics to improve students' reading and writing skills. •Conducted comprehensive assessments using standardized tests, observations, and diagnostic tools to identify students' reading and writing strengths and weaknesses. •Developed and implemented evidence-based intervention strategies targeting phonics, fluency, comprehension, vocabulary, and writing mechanics to improve students' reading and writing skills.