Laurie Riker, SPHR

Chief Human Resources Officer at HAYMAN-WOODWARD HUMAN CAPITAL
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Location
Washington DC-Baltimore Area

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Chief Human Resources Officer
      • Jan 2023 - Present

    • Vice President of People and Culture
      • Nov 2021 - Present

      Washington, District of Columbia, United States

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Human Resources Director
      • Jan 2021 - Dec 2021

      United States

    • United States
    • Research Services
    • 1 - 100 Employee
    • Executive Director Human Resources
      • Apr 2017 - Dec 2021

      Bethesda, Maryland We are researchers and experts helping our clients make informed decisions using innovative analytics. We tackle challenges with rigorous research and strategy to improve the quality of life. Whether examining policies to provide the best patient care, rebuilding housing communities, or analyzing the merits of space exploration, we apply hard work and dedication to each of our projects. Laurie is part of the executive team and advises all key stake holders on process improvement and the… Show more We are researchers and experts helping our clients make informed decisions using innovative analytics. We tackle challenges with rigorous research and strategy to improve the quality of life. Whether examining policies to provide the best patient care, rebuilding housing communities, or analyzing the merits of space exploration, we apply hard work and dedication to each of our projects. Laurie is part of the executive team and advises all key stake holders on process improvement and the implementation of strategic HR Initiatives. She is key in facilitating employee engagement activities and providing talent acquisition solutions. Laurie is instrumental in driving the success of our new performance management and employee development systems. Laurie has already had a very positive impact on all of our team members! Show less

    • Senior Human Resources Consultant
      • Jan 2016 - Feb 2017

      Potomac, Maryland Work with exclusive wellness and destination resorts. Collaborate with Executive teams to determine the most strategic HR initiatives and programs to implement. Responsible for driving key Talent Acquisition processes. Implemented and managed key HR programs that support property's target growth goals. Quick turn around on hiring qualified candidates.

    • Global HR Business Partner
      • Nov 2014 - Dec 2016

      Rockville Maryland Participated in all executive team meetings. Responsible for driving all of the company’s current HR initiatives through our shared services model that supported our clinical, research, quality, data management, finance, business development, technical teams and services. Managed a team of four HR specialists. Talent Acquisition/Recruitment- Established full cycle recruiting process significantly increased company brand awareness and candidate traction. Managed the reengineering of… Show more Participated in all executive team meetings. Responsible for driving all of the company’s current HR initiatives through our shared services model that supported our clinical, research, quality, data management, finance, business development, technical teams and services. Managed a team of four HR specialists. Talent Acquisition/Recruitment- Established full cycle recruiting process significantly increased company brand awareness and candidate traction. Managed the reengineering of hiring profiles Established vendor relationships that supported a social media campaign using online tools, attracted qualified candidates. Facilitated effective interviewing skills webinars for global management tams. Collaborated with vendor, mapped company work flow to ADP/WFN ATS capabilities and determined system implementation plan. Performance Management. Assessed skill levels of 200+ employees. Facilitated competency and smart goal workshops that enabled all management teams to effectively coach team members towards success and succession planning. Managed ADP/WFN online Performance Management system implementation. Dramatically increased accountability and performance review efficiency. Acquisitions. Collaborated with Executive Team and defined onboarding and off boarding strategies that helped minimize duplication and redundancy of workforce. Employee Relations. Implemented employee relations escalation process. Facilitated leadership coaching skills sessions to effectively coach team members towards resolution of employee conflict, performance and work issues. Coaching. Designated as go to person for management team challenges. Effectively coached managers towards resolution of all challenges. Employee Engagement. Conducted worldwide employee satisfaction survey, results drove implementation of social engagement, employee recognition activities positively reshaping our culture. Show less

    • Accounting
    • 1 - 100 Employee
    • Executive Director Human Resources
      • 2010 - 2014

      Santa Monica Provided day-to-day leadership and advised Executive team about HR best practices that improved organizational effectiveness, team performance and overall business profitability. *Talent Acquisition. Performed 100% of the Hotel’s recruitment process for all exempt and nonexempt, employees. Implemented a new applicant tracking system, targeted hiring practices and interactive “on boarding” program. Increased retention rate by 23%.  *Performance Management. Assessed skill… Show more Provided day-to-day leadership and advised Executive team about HR best practices that improved organizational effectiveness, team performance and overall business profitability. *Talent Acquisition. Performed 100% of the Hotel’s recruitment process for all exempt and nonexempt, employees. Implemented a new applicant tracking system, targeted hiring practices and interactive “on boarding” program. Increased retention rate by 23%.  *Performance Management. Assessed skill levels of 200+ team members. Created and launched performance management training for all employees, significantly raised guest and global market survey scores by 39%.  *Leadership Development/Coaching. Designed and implemented online leadership assessment tool, incorporating concepts from The Speed of Trust by Stephen Covey. The program targeted; fostering teambuilding, performance management challenges, conflict management and succession planning. Facilitated a coaching/mentoring program to help management understand business drivers, effective use of Human Resources and leadership tools *HR Operations. Performed and implemented all of the HR programs and communicated policies at all levels. Reduced payroll administration costs by implementing and managing new ADP application. Improved benefit administration efficiency with new vendor contracts. Performed all HR operational functions for Hotel. Successfully negotiated with various vendors a decrease in HR operation costs by 12% per year. *Benefits Management. Evaluated and negotiated new vendor contracts for all employee benefits and payroll processes; we realized a cost savings of over, 36% per year. Administered all payroll and benefits programs. Responsible for communicating and adhering to all legal and regulatory trends. *Employee Engagement. Enrolled all employees in employee recognition programs and initiatives that positively shaped culture and employee engagement. Show less

Education

  • Villanova University
    Human Resources, Human Resource Organizaitonal Effectiveness
    2009 - 2010
  • Rutgers University–New Brunswick
    Master's degree, Social Work
    1990 -
  • California State University-Long Beach - College of Business Administration
    B.S. Business, Marketing emphasis
  • Coaches Training Institute, CTI
    Leadership and Professional Coaching
  • Rutgers, The State University of New Jersey-New Brunswick
    Master's degree, Social Work

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