Experience

Helion Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Technology Manager

  • Mar 2017 - Present



Dominion Dealer Solutions

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Field Operations Manager

  • Oct 2002 - Mar 2017

  Responsible for the account management program. Coordinate and oversee the efforts of a team of remote employees who provide training and account management services to our customers. These services include proactive interactions by phone, web conference and on site visits in an effort to increase usage of our software, guide customers on process decisions, and share industry trends and best practice solutions. Responsible for the account management program. Coordinate and oversee the efforts of a team of remote employees who provide training and account management services to our customers. These services include proactive interactions by phone, web conference and on site visits in an effort to increase usage of our software, guide customers on process decisions, and share industry trends and best practice solutions.