Experience

Decision Resources, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Developer

  • Apr 2023 - Present

  • Observe and participate in the full Software Development Life-Cycle (SDLC), including design, implementation, coding, testing, deployment, and maintenance. • Gather and document technical business requirements for the software development and design of new systems. • Create enhancements, add-ons, and reports for CloudSuite Industrial (CSI) ERP. • Support and maintain systems and applications, implement fixes, and perform system upgrades. • Collaborate with other team members on the design and implementation of projects. • Test modifications and documents all programming tasks and procedures. • Interact with clients and provide exceptional customer service and support. Show less


Guide Technologies
• United States
• Telecommunications
• 1 - 100 Employee
• Senior Consultant

  • Feb 2022 - Mar 2023


Intervala, LLC

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Database Administrator and Programmer

  • Jul 2019 - Feb 2022

  Full service manufacturer. Innovative problem solver. Customer satisfaction champion. At Intervala, we create customized. intelligent solutions for each customer's unique electronic and electromechanical product requirements. Total customer satisfaction is the cornerstone of our business. • Support of business systems implementations • Perform custom programming for Infor CloudSuite Industrial and all other business systems • Troubleshooting and support of multiple Microsoft SQL Instances • Create custom databases and applications • Database maintenance and administration • Change management / Project management • Provide continuous improvement solutions for the business. • Perform other programming tasks as needed Show less



Universal Electric Corporation

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• • Jul 2015 - Jun 2019

  Ensure ERP system is available and integral at all timesFacilitate business process modeling and research effortsManage root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and ISEnsure organizational needs are understood and developed into solutionsEstablish processes to provide ERP users with technical support for problemsPractice IS life-cycle development practices including change management, project management, development testing methodologies and documentationManage ERP upgrade cyclesMaintain parameters and codes within ERP systemMaintain master data record replication rules within multi-site ERP systemManage, monitor and troubleshoot end user and system level problemsERP Application forms end-user supportDevelop and implement Syteline ERP enhancements and customizations based on business needsDevelop SQL scripts and stored procedures to support modifications to Syteline ERP systemInstall, configure and administer multiple SQL Server installations for both test and production environments Show less

• • May 2012 - Jun 2019

  Develop and implement Syteline ERP enhancements and customizations based on business needsDevelop SQL scripts and stored procedures to support modifications to Syteline ERP systemInstall, configure and administrate multiple SQL Server installations for both test and production environmentsDevelop reports using SQL Server Reporting ServicesReview project plans prior to presentation to the Information Technology Steering Committee for prioritization and planningFacilitate organizations requirements to vendors for changes to systems and ensure on time delivery of these requirementsPractice IS life-cycle development practices including change management, project management, development testing methodologies and documentationManage Syteline ERP patch management and upgrade cyclesManage vendors directly related to the organizations ERP systemsFacilitate incidents related to ERP system and ensure that the right resources are available to remediateLiaise with IT team to ensure that all projects have the right level of resources to succeedPresent project plans to Information Technology Steering CommitteeInstall application updates/enhancementsMaintain parameters and codes within ERP systemManage, Monitor and Troubleshoot end user and system level problemsAssist in the development and maintenance of system policy and procedure documentationAssist in the development and implementation of security policies consistent with the needs of a growing businessManage user accounts; configure user profiles, re-set passwords, troubleshoot user permissions issuesSyteline ERP Application forms end-user support Show less

• • Jun 2011 - May 2012

  Coordinated material and information flow between work centers Monitored current and future capacity utilization within work centers, making recommendations for additional resources (overtime, temporary employees) in order to meet customer demand. Recommended reallocation of resources within or between work centers, coordinating with other Process Coordinators, Shift Supervisors, Management and affected Team Leaders.Provided support in the resolution of issues related to Syteline ERP Communicated with Planning department and Sales team regarding order status requests and revision of order priorityCommunicated with Material Planner and Engineering regarding BOM revisionsProvided support for specified testing and packaging that ensures departmental standards of safety, productivity and quality Provided backup and assistance to Team Leaders in their absence or on an as needed basisProvided feedback to Shift Supervisor on Team Leader performance, and to Team Leaders on Team Member performance Show less

• • Mar 2011 - Jun 2011

• • Aug 2010 - Mar 2011