Experience

FHN

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• • Oct 2009 - Present

  • Provide support for all MEDITECH modules• Troubleshoot application related issues, determining solutions and alternate work arounds for end users in a timely manner• Provide training and support for Providers and end users, working closely with them to ensure they understand the MEDITECH functionality and their workflows• Work closely with the access team to ensure that new and current users have the proper access needed for their role• Test and maintain the MEDITECH system• Build documentation, orders, order sets and provider schedules• Setup of drop charges on orders so the charge automatically drops to billing on completion• Test Priority Pack updates on new functionality, as well as provide documentation to the super-users on new or updated functionality• Work closely with the Coders for the Ambulatory offices, assisting them with issues they encounter with documentation and orders• Create workflow processes for Ambulatory Clinical and Non-Clinical users• Work closely with the CMIO for end user requests and changes• Work closely with MEDITECH support to work through system issues• Manage provider documentation reports for outstanding documentation• Manage provider order rejection report and review with CMIO• Dr. First provider setup/training• MModel/Fluency Direct provider setting and training on the use of voice recognition software• UW CareLink Site Coordinator-Setup up new users and train them on the use of the site.• Up-to-Date Certified Trainer-Assist providers in signing up for Up-to-Date and educate them on the use• Electronic Prescribing of Controlled Substances (EPCS)-Setup providers with access to prescribe controlled substances electronically. Troubleshoot any issues they encounter• Assist with implementation of MEDITECH Oncology module• Assist Radiology Department with the setup of Appropriate Use Criteria Show less

• • Jan 1994 - Sep 2009

  • Answering multi-line telephone• Greeting and registering patients• Schedule appointments for multiple providers• Prepare daily schedules for providers• Prepare daily charts for providers appointments, ensuring all current diagnostic results were filed in the chart• Chart requests from Medical Records for all patient phone calls• Prepare lab orders for patients• CPT Coding/ICD-9 billing• Filing of charts and correspondence• Confirm patient appointments by telephone• Responsible for sending failed notices to patients for missed appointments• Co-pay collection• Balancing of cash drawers for 8 different departments Show less



FREEPORT EAR NOSE & THROAT ASSOCIATES LTD

• United States
• Medical Practices

• Insurance Specialist/Lab Tech

  • Jun 1987 - Mar 1993

  • Responsible for billing all insurance claims • Knowledge of ICD-9 and CPT Coding • Greeting and registering patients • Answering telephones • Scheduling appointments • Preparing daily charts • Filing of charts and correspondence • Accounts receivable • Transcription • RAST Allergy Testing (computerized testing-Phacts System) • Balancing at the end of each day • Responsible for billing all insurance claims • Knowledge of ICD-9 and CPT Coding • Greeting and registering patients • Answering telephones • Scheduling appointments • Preparing daily charts • Filing of charts and correspondence • Accounts receivable • Transcription • RAST Allergy Testing (computerized testing-Phacts System) • Balancing at the end of each day



Robert K Slattery, Attorney At Law

• Legal Secretary

  • May 1985 - Jun 1987

  • Transcription • Bookkeeping • Payroll • Filing of charts and correspondence • Handled accounts payable and accounts receivable • Requested client records from doctors and hospitals • Answered phones • Scheduled appointments • Filed legal documents with courthouse • Balancing and banking at the end of each day • Transcription • Bookkeeping • Payroll • Filing of charts and correspondence • Handled accounts payable and accounts receivable • Requested client records from doctors and hospitals • Answered phones • Scheduled appointments • Filed legal documents with courthouse • Balancing and banking at the end of each day