Experience

Baton Rouge Physical Therapy

• United States
• Physical, Occupational and Speech Therapists
• 1 - 100 Employee

• Revenue Cycle Manager

  • Oct 2019 - Present



GetixHealth

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Patient Access Operations Manager

  • Jan 2018 - Aug 2019

  I was the Sr. Operations Manager for GetixHealth in Mobile, AL. We obtained authorizations for radiology services for Stanford Health in Palo Alto, CA. I worked with a team of 175-200 employees to meet and exceed our client’s expectations. I coached & assisted team managers to maximize productivity, provided work direction & fostered positive employee relations. I enjoyed the challenges and working with Stanford Healthcare. I was the Sr. Operations Manager for GetixHealth in Mobile, AL. We obtained authorizations for radiology services for Stanford Health in Palo Alto, CA. I worked with a team of 175-200 employees to meet and exceed our client’s expectations. I coached & assisted team managers to maximize productivity, provided work direction & fostered positive employee relations. I enjoyed the challenges and working with Stanford Healthcare.



Family First Life

• United States
• Financial Services
• 700 & Above Employee

• Licensed Insurance Agent

  • Apr 2017 - Dec 2017



Miraca Life Sciences

• United States
• Biotechnology
• 100 - 200 Employee

• Patient Access Manager

  • Jun 2014 - Feb 2017

  My experience with Miraca was rewarding and challenging. I was the Revenue Cycle Manager and supervised teams for data entry, eligibility verification, patient & insurance payment posting, & LiveVox Call Center. Miraca had 7 labs in the U.S. The home office is in Irving, TX so Daphne is a remote business office. It was a challenge to manage from afar but it was a rewarding experience. My experience with Miraca was rewarding and challenging. I was the Revenue Cycle Manager and supervised teams for data entry, eligibility verification, patient & insurance payment posting, & LiveVox Call Center. Miraca had 7 labs in the U.S. The home office is in Irving, TX so Daphne is a remote business office. It was a challenge to manage from afar but it was a rewarding experience.



Rush Health Systems

• Meridian, Mississippi

• Supervisor, Revenue Cycle Management

  • Sep 2009 - Oct 2013

  Managed insurance accounts receivable of professional fees for 5 hospitals and multiple clinics totaling over 200 healthcare providers. Managed insurance accounts receivable of professional fees for 5 hospitals and multiple clinics totaling over 200 healthcare providers.



Sacred Heart Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Supervisor, Revenue Cycle Management

  • Jul 2000 - Jun 2009

  Responsible for accounts receivable for SHMG primary care facilities for 60+ physicians in Florida and Alabama. Responsible for accounts receivable for SHMG primary care facilities for 60+ physicians in Florida and Alabama.



Pensacola State College

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Instructor

  • Aug 2006 - May 2008

  Adjunct Instructor for some courses associated with Healthcare Administration. Loved this job! I enjoy talking to groups and sharing my knowledge. Adjunct Instructor for some courses associated with Healthcare Administration. Loved this job! I enjoy talking to groups and sharing my knowledge.