Experience

Co-op Solutions

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Specialist

  • Jan 2023 - Present



LEDERMANS, INCORPORATED

• United States

• Insurance Agent

  • Sep 2021 - Present



ABM Parking

• Customer Service Representative

  • Jul 2013 - Dec 2021



Lowes Home Improvement

• Customer Service Associate

  • Sep 2004 - Jan 2010

  Assisted customers with special orders, took phone orders, sent phone calls to the correct departments, filled out credit applications for clients, helped with credit card payments, sent faxes and receiving of the same. Filed papers, ordered merchandise, took inventory, helped with pricing and worked the cash room balancing the days previous business totals and reconciling overage and shortages. Assisted customers with special orders, took phone orders, sent phone calls to the correct departments, filled out credit applications for clients, helped with credit card payments, sent faxes and receiving of the same. Filed papers, ordered merchandise, took inventory, helped with pricing and worked the cash room balancing the days previous business totals and reconciling overage and shortages.



Altoona Veterinary Hospital

• Receptionist

  • Nov 2004 - Jul 2005

  In charge of checking in, weighing, and taking the temperature of new patients and transferring them to the correct patient rooms; responsible for having the proper equipment waiting for the doctor (s). Entered client information into the computer, making future appointments, selling of prescriptions to pet owners, and giving the correct education on how to use. Calling and sending reminders for future appointments, and any other general office procedures. In charge of checking in, weighing, and taking the temperature of new patients and transferring them to the correct patient rooms; responsible for having the proper equipment waiting for the doctor (s). Entered client information into the computer, making future appointments, selling of prescriptions to pet owners, and giving the correct education on how to use. Calling and sending reminders for future appointments, and any other general office procedures.



Big Steer Restaurant and Lounge

• Bartender/Manager

  • Oct 1989 - Nov 2004

  Started as a general bartender where my responsibilities included making drinks and serving food to customers. Was promoted to bar manager after two years, where my duties included balancing the drawer for the day, ordering product from the vendors, keeping inventory, and making sure the equipment was in working order. Additional responsibilities included having the correct amount of help and covering hours for those who needed them off. I had a staff of 5 including me. It was a very fast paced restaurant and required diligence, attention to detail, and great customer service skills. Show less