Laurie Steele
Special Projects at Waveguide Communications- Claim this Profile
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Bio
Credentials
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Project Management Professional
Chattahoochee Technical CollegeMar, 2004- Nov, 2024 -
Cisco Certified Network Associate
Caldwell College
Experience
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Waveguide Communications
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Special Projects
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Mar 2007 - Present
Create Marketing Graphic Support Materials, Website Administration, Schematic Drawings, Technical Writing
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Documentation Department Manager
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Mar 2007 - Aug 2016
Train, manage employees, and document related work flow for Waveguide Communications, Marine, Offshore and Shoreside Divisions. Interpret engineering information and apply it to pre-project documents that support Project Managers and technicians in successfully completing the scope of work for equipment deployment. Receive project documentation from Project Managers upon completion of projects and compile documentation into electronic and printed formats that are a graphic, text and… Show more Train, manage employees, and document related work flow for Waveguide Communications, Marine, Offshore and Shoreside Divisions. Interpret engineering information and apply it to pre-project documents that support Project Managers and technicians in successfully completing the scope of work for equipment deployment. Receive project documentation from Project Managers upon completion of projects and compile documentation into electronic and printed formats that are a graphic, text and photographic example of work done that is presented to customers upon completion. Experienced in the understanding of cable connectivity in order to prepare drawings and documents that are representative of work that is completed for customers. Maintain technical information and reports for all work done by Waveguide Communications for both company and customer inquiry. The drafting of the technical documents requires proficiency in AutoCAD, Visio, Photoshop, Excel and other Microsoft software. Must operate test equipment when retrieving stored test results for copper, fiber and coaxial cable and converting results into readable format. As department manager, I must have excellent writing and verbal communication skills to speak directly with customers and interoffice correspondence. My artistic design skills are requested for creating publications for use in procedures, charitable events and facility layout design.
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Atlantic Precast Concrete
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Greater Atlanta Area
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Sales Manager - Estimator
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May 2003 - May 2006
Provided outside sales and support, by visiting customer premises and job sites to receive civil engineering plans, explain products and build relationships with customers. Advise customers about practical applications and configurations of precast concrete products and components. Prepare estimates, sales documents, submittal drawing packages using AutoCAD and related applications. Responsible for managing take-off personnel and expedite processing sales orders through the sales department… Show more Provided outside sales and support, by visiting customer premises and job sites to receive civil engineering plans, explain products and build relationships with customers. Advise customers about practical applications and configurations of precast concrete products and components. Prepare estimates, sales documents, submittal drawing packages using AutoCAD and related applications. Responsible for managing take-off personnel and expedite processing sales orders through the sales department to production which included the creation of shop drawings using methods that are regulated by industry standards and specifications. This required the knowledge and ability to articulate facts and situations to Engineers and Architects that design and plan the environment that precast storm water and sewer concrete systems will be installed by grading contractors in the field. Show less Provided outside sales and support, by visiting customer premises and job sites to receive civil engineering plans, explain products and build relationships with customers. Advise customers about practical applications and configurations of precast concrete products and components. Prepare estimates, sales documents, submittal drawing packages using AutoCAD and related applications. Responsible for managing take-off personnel and expedite processing sales orders through the sales department… Show more Provided outside sales and support, by visiting customer premises and job sites to receive civil engineering plans, explain products and build relationships with customers. Advise customers about practical applications and configurations of precast concrete products and components. Prepare estimates, sales documents, submittal drawing packages using AutoCAD and related applications. Responsible for managing take-off personnel and expedite processing sales orders through the sales department to production which included the creation of shop drawings using methods that are regulated by industry standards and specifications. This required the knowledge and ability to articulate facts and situations to Engineers and Architects that design and plan the environment that precast storm water and sewer concrete systems will be installed by grading contractors in the field. Show less
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Time Warner Cable Eastern Carolina
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Wilmington, NC
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Buried Drop Coordinator
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Jul 2002 - May 2003
Coordinated all buried drop activity for the Wilmington Office. Typical duties were scheduling and overseeing the activities of several buried drop teams. Prepared reports for billing, cable location, open and completed bury drop orders. Served as main customer contact regarding requests, accidents, information and quality of service. Performed quality control inspection by driving to field locations to approve installation guideline compliance from the pedistal to the nid. Visited customer… Show more Coordinated all buried drop activity for the Wilmington Office. Typical duties were scheduling and overseeing the activities of several buried drop teams. Prepared reports for billing, cable location, open and completed bury drop orders. Served as main customer contact regarding requests, accidents, information and quality of service. Performed quality control inspection by driving to field locations to approve installation guideline compliance from the pedistal to the nid. Visited customer premises to investigate and report damage claims involving buried drop activities. Show less Coordinated all buried drop activity for the Wilmington Office. Typical duties were scheduling and overseeing the activities of several buried drop teams. Prepared reports for billing, cable location, open and completed bury drop orders. Served as main customer contact regarding requests, accidents, information and quality of service. Performed quality control inspection by driving to field locations to approve installation guideline compliance from the pedistal to the nid. Visited customer… Show more Coordinated all buried drop activity for the Wilmington Office. Typical duties were scheduling and overseeing the activities of several buried drop teams. Prepared reports for billing, cable location, open and completed bury drop orders. Served as main customer contact regarding requests, accidents, information and quality of service. Performed quality control inspection by driving to field locations to approve installation guideline compliance from the pedistal to the nid. Visited customer premises to investigate and report damage claims involving buried drop activities. Show less
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Plant Records Technician
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Aug 1989 - Jun 2002
Assign cable using AutoCAD cable maps and peripheral equipment for telecom residential service. Create work orders for field techs when installation premises visits are required.Configure lines in the digital switch. Trouble shoot cable and line trouble in the Nortel digital switch. Determine source of trouble by performing cable test and diagnostics on lines. Configure voice mail boxes in the digital switch. Perform line traces. Coordinate sales orders from sales reps through construction and… Show more Assign cable using AutoCAD cable maps and peripheral equipment for telecom residential service. Create work orders for field techs when installation premises visits are required.Configure lines in the digital switch. Trouble shoot cable and line trouble in the Nortel digital switch. Determine source of trouble by performing cable test and diagnostics on lines. Configure voice mail boxes in the digital switch. Perform line traces. Coordinate sales orders from sales reps through construction and engineering phases to the customer service department until service is operational, which can include technical support to end users. Provide billing with final account of services provided. Receive customer support and trouble calls. Determine cause of trouble and create work orders for trouble premises visits. Show less Assign cable using AutoCAD cable maps and peripheral equipment for telecom residential service. Create work orders for field techs when installation premises visits are required.Configure lines in the digital switch. Trouble shoot cable and line trouble in the Nortel digital switch. Determine source of trouble by performing cable test and diagnostics on lines. Configure voice mail boxes in the digital switch. Perform line traces. Coordinate sales orders from sales reps through construction and… Show more Assign cable using AutoCAD cable maps and peripheral equipment for telecom residential service. Create work orders for field techs when installation premises visits are required.Configure lines in the digital switch. Trouble shoot cable and line trouble in the Nortel digital switch. Determine source of trouble by performing cable test and diagnostics on lines. Configure voice mail boxes in the digital switch. Perform line traces. Coordinate sales orders from sales reps through construction and engineering phases to the customer service department until service is operational, which can include technical support to end users. Provide billing with final account of services provided. Receive customer support and trouble calls. Determine cause of trouble and create work orders for trouble premises visits. Show less
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Education
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2012 - 2012
Broward College
Paralegal -
2006 - 2006
Kennesaw State University
Paralegal -
1998 - 2001
Wilkes College
Associate of Arts (AA)
Community
