Laurie Prentler

Event Planning Voyager at Chicago Marriott Downtown Magnificent Mile
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Anne Bartholomew

Laurie is a great person to work with whether you are a colleague, supervisor, or manager. She is willing to put in the extra effort needed to exceed customer expectations and provide a great guest experience. I know that when unexpected obstacles come in her way, I can trust that she will make the right call and handle the situation properly. The best thing about working alongside her is she is always willing to improve and seek opportunities to not only better her skillset, but the work environment she is in.

Brianna O'Dwyer

Laurie is one of the most hardworking and dedicated person I know. Throughout her years in higher education, she has been involved in multiple extracurricular activities while balancing honors classes and employment. She is a team player and will be a valuable asset to any organization.

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Credentials

  • Convention Sales and Service
    AHLEI - American Hotel & Lodging Educational Institute
    May, 2022
    - Nov, 2024
  • Global Engagement e-Certificate
    Ferris State University
    Dec, 2021
    - Nov, 2024
  • ServSafe Food Protection
    American National Standards Institute
    Dec, 2019
    - Nov, 2024
  • ServSafe Allergens
    National Restaurant Association
    Nov, 2019
    - Nov, 2024
  • TIPS Certified
    TIPS
    Nov, 2019
    - Nov, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Event Planning Voyager
      • Feb 2023 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Manager at University Center
      • Aug 2021 - Dec 2022

      - Supervised and provided structure to a team of 20 information assistants and set up staff. - Orchestrated the set up and tear down of event spaces such as meeting rooms and ballrooms and ensured that audiovisual was working properly. - Computed room counts and completed daily reports. - Supervised and provided structure to a team of 20 information assistants and set up staff. - Orchestrated the set up and tear down of event spaces such as meeting rooms and ballrooms and ensured that audiovisual was working properly. - Computed room counts and completed daily reports.

    • France
    • Events Services
    • 1 - 100 Employee
    • Guest Services Member
      • Aug 2022 - Aug 2022

      - Effectively answered guest and vendor inquiries in an efficient manner. - Oversaw accessibility platforms to ensure guest satisfaction. - Communicated productively with other departments of the festival. - Effectively answered guest and vendor inquiries in an efficient manner. - Oversaw accessibility platforms to ensure guest satisfaction. - Communicated productively with other departments of the festival.

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Special Events Intern
      • May 2022 - Aug 2022

      - Set up, tore down, and facilitated over 20 events per month which included weddings, corporate events, zoo events, and private parties. - Shadowed event coordinators in office, conducted site visits, and assisted in creating event itineraries. - Trained bartenders, completed inventory reports, and created bar open and close checklists. - Set up, tore down, and facilitated over 20 events per month which included weddings, corporate events, zoo events, and private parties. - Shadowed event coordinators in office, conducted site visits, and assisted in creating event itineraries. - Trained bartenders, completed inventory reports, and created bar open and close checklists.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Operations Intern
      • May 2021 - Aug 2021

      - Greeted hundreds of guests each day and responded to guest inquiries, requests, and issues in a timely, efficient, and personable manner. - Communicated effectively with housekeeping and maintenance to ensure superb guest experience. - Maintained a comprehensive and detailed record of all rooms and guests by using Clock Software’s Clock PMS+. - Set up and executed multiple events. - Greeted hundreds of guests each day and responded to guest inquiries, requests, and issues in a timely, efficient, and personable manner. - Communicated effectively with housekeeping and maintenance to ensure superb guest experience. - Maintained a comprehensive and detailed record of all rooms and guests by using Clock Software’s Clock PMS+. - Set up and executed multiple events.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage/Events Intern
      • Jun 2020 - Aug 2020

      - Supervised the Slopeside Lounge restaurant and the Country Club of Boyne. - Accurately completed end of the night reports and banking audits. - Independently managed and executed multiple events for country club members and private parties of guests. - Supervised the Slopeside Lounge restaurant and the Country Club of Boyne. - Accurately completed end of the night reports and banking audits. - Independently managed and executed multiple events for country club members and private parties of guests.

Education

  • Ferris State University
    Bachelor of Science - BS, Hospitality Administration/Management
    2019 - 2022
  • Jenison High School

Community

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