Experience

Michigan Department of Treasury

• United States
• Government Administration
• 100 - 200 Employee

• Departmental Analyst

  • May 2017 - Present

  Technical Issues Resolution Unit within the Tax Compliance Bureau Technical Issues Resolution Unit within the Tax Compliance Bureau



Progressive Dynamics

• Marshall, Michigan

• Internal Sales Manager/ Shipping Manager

  • Nov 2007 - May 2017

  • Communicate directly with Executive Staff • Direct backup for the Vice-President of Sales and Marketing • Directly manage the Internal Sales department and Shipping department • Analyze pricing based on current BOM to maintain profitability • Conduct analysis as well as implement all price changes • Help customer service to resolve pricing discrepancies • Analyze and respond to customer quote requests • Input and edit monthly sales forecast and annual sales budget • Schedule production builds based on incoming orders • Prepare weekly/monthly sales charts and reports, quarterly reports for Management Review, Board Meeting, and Strategic Planning • Main point of contact for all OEM and Aftermarket customers • Work with Operations Manager to establish inventory levels • Certified ISO 13485:2003 lead auditor • Ensure ISO 13485 compliance • Resolve customer complaints • Coordinate participation in multiple tradeshows yearly • Compile Market Share Data • Prepare NAFTA Documents • Work with our advertising firm to create and launch new advertisements, literature, pictures, and logo updates • Negotiate freight contracts and coordinate outbound shipments • Organize and coordinate trade shows • Schedule daily outgoing shipment of orders, product samples and promotional materials to trade shows based on demand • Provide internal support for outside sales representatives • Provide sales samples to prospective customers • Monitor and stock auxiliary warehouse • Process and collect information for new credit applications • Process and file invoices daily • Chairperson on the Christmas Committee and Employee Assistance Committee Show less



Progressive Dynamics, Inc.

• Marshall, Michigan

• Engineering Clerk

  • Nov 2007 - Aug 2008

  • Basic CAD • Using SolidWorks and AutoCAD to perform daily tasks • Writing manufacturing work instructions • Updating and creating technical drawings • Create ISO procedures and implement • Document Control • Bill of Material creation/maintenance • 5S coordinator for Engineering Department • Performed Quality Control for all incoming parts • Basic CAD • Using SolidWorks and AutoCAD to perform daily tasks • Writing manufacturing work instructions • Updating and creating technical drawings • Create ISO procedures and implement • Document Control • Bill of Material creation/maintenance • 5S coordinator for Engineering Department • Performed Quality Control for all incoming parts



Professional Apparel C

• Battle Creek, MI

• Customer Service

  • Aug 2006 - Nov 2007

  • Responsible for entering 90+ orders per day • Facilitated all returns and processed RGA’s • Designed and processed custom logos • Cross-trained to work in the shipping department • Trained to perform managerial tasks when required • Responsible for entering 90+ orders per day • Facilitated all returns and processed RGA’s • Designed and processed custom logos • Cross-trained to work in the shipping department • Trained to perform managerial tasks when required