Bio
Experience
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Account Manager
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Mar 2021 - Present
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Senior Account Manager
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Jun 2015 - Mar 2021
• Responsible for $30+ million in accounts; managing client needs.• Utilize sales analysis tools to understand customer dynamics, identify opportunities/threats and to create action plans to meet sales goals.• Planned and implemented multiple projects on process improvement for client credit requests, redline process and special billing rules. • Work with Product Management, Credentialing Services, Executive Management and Physician Leadership in the development and enhancement of services.• Supervisor of Inside Sales Team with 2 direct reports –January 2018.
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Smarte Carte
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St. Paul
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Account Manager
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Jul 2013 - Aug 2014
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St. Paul
Managed portfolio of 180 retail properties generating over $1 million in revenue for vended massage chair line. Revived struggling business line, revamped pricing strategy, eliminated lease terminations and increased contract retention.
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Convey
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Minnetonka
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Market Development Representative
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Sep 2012 - Jul 2013
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Minnetonka
I helped drive the conversion of current customers from Convey’s legacy software to a SaaS offering. Daily activities included conducting discovery calls and product demonstrations, negotiating proposals and contracts, addressing technical requirements and data security concerns, and collecting contacts.
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Account Director
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Mar 2011 - Sep 2012
Assisted mid-size and large corporations in Eastern US evaluate internal audit software. Provide solutions to a wide range of heavily regulated organizations improving visibility into their core business processes. Quarterbacked multiple resources internally while building champions and leveraging relationships with the prospect. Worked with the client as a trusted advisor to develop ROI business cases to present to C-Level executives.
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Key Account Manager
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Oct 2008 - Mar 2011
Channel sales of wireless modem products. Assisted OEM’s to evaluate and incorporate wireless modems into M2M application solutions. Succeeded in developing new business in emerging utility and mobile healthcare markets. Leveraged numerous resources to ensure successful evaluations.
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Account Executive
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Sep 2006 - Oct 2008
As an enterprise level sales professional for the market leader in SaaS-based Global Supply Chain Integration Solutions, I consulted with each client to understand the complexity of their supply chain and business processes. This analysis allowed me to provide customized solutions that solved their current business environment needs as well as building a platform to address future goals and initiatives.
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Sales Representative
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Jul 2004 - Sep 2006
Sold Ricoh copiers, printers, faxes and scanners to small businesses and corporate accounts.
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Teacher
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2001 - 2004
8th Grade Social Studies.
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Reporter and News Anchor
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1999 - 2000
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Education
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2000 - 2003University of Minnesota
Master, Education -
1995 - 1997University of Minnesota-Twin Cities
BA, Journalism -
1993 - 1995Rochester Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Suggested Services
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