Experience

Chemtool Incorporated a Lubrizol Company owned by Berkshire Hathaway

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• • Aug 2013 - Present

  Started with customer service, handle returns and damages, learned some of EDI in early months then moved more to CSR for a lot of the OEM customers we had. Moved to inside sales 2 years ago.

• • Oct 2005 - Present

  Merged with Lubrizol in 2014. Was in customer service the first 8 years, did basic customer service duties such as handling customer calls, orders, pricing, and product questions. Went to Inside Sales in 2014 when Lubrizol took over.



G. Leblanc Corporation

• United States
• IT Services and IT Consulting

• Customer Service and Sales Representative

  • Sep 1987 - Jul 2005

  Worked in credit department for the first two years handled past due accounts and calls, set up pay plans for certain customers, sent customers to collection and set up credit lines based on their references. In 1989 went into customer service, handled phones, orders, inquiries, returns and problems . Answered product questions. Was also a tour guide when visitors came to visit. Worked in credit department for the first two years handled past due accounts and calls, set up pay plans for certain customers, sent customers to collection and set up credit lines based on their references. In 1989 went into customer service, handled phones, orders, inquiries, returns and problems . Answered product questions. Was also a tour guide when visitors came to visit.



Merkt's Enterprises

• Bristol Wisconsin

• Customer Service Representative

  • Jun 1979 - Jan 1987

  Handled multiple accounts, called on food service accounts and updated the data base with new pricing. Also handled accounts receivable with payments and commissions for the salesmen. Scheduled the drivers with their routes for the week, did documentation for the shipments such as bill of ladings and other documentation. Entered orders, worked phones and dealt with problems with shipjments. Handled multiple accounts, called on food service accounts and updated the data base with new pricing. Also handled accounts receivable with payments and commissions for the salesmen. Scheduled the drivers with their routes for the week, did documentation for the shipments such as bill of ladings and other documentation. Entered orders, worked phones and dealt with problems with shipjments.