Marketing and Community Events Coordinator

• Aug 2022 - Present

Human Resources Assistant

• Jan 2022 - Aug 2022

Dispatch Manager

• May 2021 - Jan 2022

Dispatcher

• Jan 2018 - May 2021

Buyer

• Jan 2016 - Jul 2017

Received and analyzed requisitions for specifications, finance information and delivery requirements, communicated with the end user and vendor to clarify needs and provide updates once the purchase order had been issued Obtained price quotes via RFQ and bids to determine best overall quote for the institute’s needs Advised departments of competitive situations, market supply and demand trends, cost evaluation and discovering alternative sources for products Managed an onsite stocking center for frequently used scientific media, fulfilled requisitions with the end user, reordered media, received stock and communicated with the vendor’s account manager Liaised with accounts payable, shipping/receiving and legal departments to complete product delivery to departments in a timely manner Created and analyzed reports to optimize cost savings with vendors, track and resolve open orders, and maintained departmental cost savings in the purchasing database Trained new purchasing assistants/work studies and authored a purchasing reference manual for future buyers Show less

Service Coordinator

• Feb 2006 - Dec 2010

Promoted from Member Service Representative to Service Coordinator with theadditional responsibilities of dispatching service calls, finding back up if primaryprovider was unavailable and training new customer service representatives

Member Services Representative

• Aug 2005 - Feb 2006

Assisted members with emergency roadside service calls, keeping members calmin stressful situationsAccurately pinpointed member’s location with mapping software, locatedappropriate repair shops if needed and sent completed calls to the dispatchdepartmentEnrolled new members in AAA and educated them on the additional benefits ofAAA’s higher membership levelsCoordinated communication between members and service providers such aspolice, tow operators, repair shops and hotels Show less

Health and Welfare Representative

• Feb 2002 - Aug 2002

Aquired by SHPS Inc in 2003, I worked here a temp employee placed by Almond & Associates, answering health and welfare benefits questions for employees from multiple companies. Frequently, employees would be confused or overwhelmed by their benefit options when they called in, and I enjoyed helping to streamline the enrollment process and make their day that much easier for them. Call volumes could be very high, especially during open enrollment periods and I utilized my call handling skills to cover the necessary information as quickly as possible while ensuring that the caller had all their questions answered. Show less

Service Coordinator

• Jan 2001 - Jun 2001

This was a fun job, getting to see dogs and cats all day long! I greeted clients and patients as they arrived, and scheduled appointments for exams and surgeries for four staff veterinarians. I also maintained client and patient paper files and patient database as well as cleaned exam rooms, weighed pets and assisted with emergencies arriving at the hospital. I relocated to Bellingham, WA for the summer and since that was a pretty long commute, my time here came to an end. This was a fun job, getting to see dogs and cats all day long! I greeted clients and patients as they arrived, and scheduled appointments for exams and surgeries for four staff veterinarians. I also maintained client and patient paper files and patient database as well as cleaned exam rooms, weighed pets and assisted with emergencies arriving at the hospital. I relocated to Bellingham, WA for the summer and since that was a pretty long commute, my time here came to an end.

Receptionist

• Jul 2000 - Jan 2001

I greeted clients, clients and couriers as they arrived, answered and directed phone calls to the proper staff member. Zebra Hill was a promotional merchandise company and I assisted with fulfillment projects when the front desk was slow as well as filing, and maintaining spreadsheets for sales managers and executives. I also worked with accounting delivering invoices and statements to the team. I greeted clients, clients and couriers as they arrived, answered and directed phone calls to the proper staff member. Zebra Hill was a promotional merchandise company and I assisted with fulfillment projects when the front desk was slow as well as filing, and maintaining spreadsheets for sales managers and executives. I also worked with accounting delivering invoices and statements to the team.

Floor Supervisor

• Jun 1997 - Dec 1999

There's nothing like closing up a retail store while being serenaded by the roar of a live lion. I worked full time during the busy summer months and part time during the rest of the year. I supervised the sales floor and employees, scheduling breaks, till assignments and performed closing duties of the main store and a satellite store. I also trained new cashiers on a computerized Point of Sale system, and received, shipped and stocked merchandise. It was amazing to meet guests from all over the world and also neighborhood families who would come back time and again. One of my favorite memories is watching a group of monks walk past the African Savanna, their saffron robes blowing in the wind. Show less