Experience

Naylor Powell Estate Agents, Letting Agents & Property Managers

• United Kingdom
• Real Estate
• 1 - 100 Employee

• • Jan 2022 - Present

• • Jan 2018 - Jan 2022


TG Residential Estate Agents
• United Kingdom
• Real Estate
• 1 - 100 Employee
• Business Development Manager

  • Feb 2017 - Jan 2018

Peter Alan Ltd
• United Kingdom
• Real Estate
• 100 - 200 Employee
• Sales Manager

  • Jun 2016 - Feb 2017


Countrywide Plc

• United Kingdom
• Financial Services
• 1 - 100 Employee

• • Mar 2016 - Jun 2016

• • Apr 2013 - Mar 2016

  •Regularly met and exceeded company targets for viewings, mortgage referrals, market appraisals, and house sales each month•Delivered consistent high levels of customer service which I have been awarded for•Proven record of maximising business opportunities from client registration•Consistently been within the top negotiators in the Countrywide central quarterly awards and winning top negotiator for Quarter 4 2014•Consistently topped the Countrywide central mortgage referral league Show less



Conduit

• Computer Games
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2012 - Apr 2013

  Employed by Conduit covering a contract for British Gas, my role was to answer calls from British Gas customers and dealing with all queries and complaints. •Demonstrated high levels of customer service helping customers with all queries and complaints in a calm and composed manner •Consistently achieved high levels of cross selling figures to British Gas customers to upgrade current packages and selling new packages Employed by Conduit covering a contract for British Gas, my role was to answer calls from British Gas customers and dealing with all queries and complaints. •Demonstrated high levels of customer service helping customers with all queries and complaints in a calm and composed manner •Consistently achieved high levels of cross selling figures to British Gas customers to upgrade current packages and selling new packages



Sky

• France
• Wireless Services

• Sales Representative

  • Sep 2011 - Sep 2012

  •Operating predominantly from the Gloucester store, I also regularly travelled to and worked from stores in Worcester, Redditch, Cheltenham, and Swindon •Consistently achieved high levels of sales figures for Sky TV and Broadband packages to the general public •Approaching general public in the city centre and selling the benefits of Sky's services over that of their rivals •Operating predominantly from the Gloucester store, I also regularly travelled to and worked from stores in Worcester, Redditch, Cheltenham, and Swindon •Consistently achieved high levels of sales figures for Sky TV and Broadband packages to the general public •Approaching general public in the city centre and selling the benefits of Sky's services over that of their rivals



Discovery Pub

• Bar Staff

  • Dec 2008 - Aug 2011

  This was a part time role whilst balancing my University Studies. •Delivered high levels of customer service, building relationships with the regular customers and new customers alike maintaining a happy and friendly environment •Regularly in charge of managing the establishment giving job roles to fellow team members and being in charge of closing up at night This was a part time role whilst balancing my University Studies. •Delivered high levels of customer service, building relationships with the regular customers and new customers alike maintaining a happy and friendly environment •Regularly in charge of managing the establishment giving job roles to fellow team members and being in charge of closing up at night