Lauri Spencer, PMP, ACP

Program Manager, Delivery at Next Phase Solutions and Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Lauri is a dedicated and extremely efficient Program Manager who keeps her eye both on the financial bottom line as well as employee well-being and growth. She provides guidance and support to allow her employees to grow and excel in their positions. Over the past 3 years, I had the pleasure of working with Lauri on a very tough and highly dynamic project. With her leadership, customer expectation management, and her ability to always stay on top of project activities, we were able to successfully deliver quality service to our customer for a testing contract. No matter how tough the going got, she was able to calmly and collectively manage the situation, inspiring all of us to do better. She would be a valuable asset anywhere she goes.

Connie Barton SPC5 CSP-SM CAL-O PMP

I had the privilege of working for Lauri Spencer for a year. She is a highly organized, goal oriented, independent and hard working leader. She gives 110% to get the job done, and encourages her team to do the same. She is able to work in a fast-paced and stressful environment. Lauri is one of the most dedicated professionals I have worked with.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Manager, Delivery
      • Jan 2021 - Present

      Responsible for operations, delivery and program management/oversight for CMS MDM/EDL program Responsible for operations, delivery and program management/oversight for CMS MDM/EDL program

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director, Health Services
      • Jul 2018 - Jan 2021

      • Responsible for operations, delivery and program management/oversight for HHS division programs. • Serve as primary point of contact with clients (CMS, CDC, DHA, IHS), continually working to develop new relationships and foster existing ones. • Oversee ongoing option year renewals and secure superior CPAR ratings under existing projects. • Ensure that systems, processes, and standards for service delivery are institutionalized throughout all field programs reflecting best practice. • Developed and implemented a strategy for performance benchmarking across projects and programs. • Responsible to manage budget and revenue expectations for HHS division to achieve company performance objectives. • Actively contribute in business development by responding to requests for information, meeting with subcontractors, proposal writing and new program design and start up. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Director
      • Oct 2012 - Jun 2018

      - Responsible for direct program management and technical oversight to support projects for federal government contracts (FDA, CMS) - 12/15 - 06/18 - CMS Marketplace Testing Support Team (MTST) project which provides comprehensive testing strategy and testing support services for applications, components and services delivered by multiple component contracts in support of the ACA with an annual budget of $16 M. -01/15 - 07/16 - FDA Center for Devices and Radiological Health (CDRH) Center Submission Tracking and Reporting (CSTAR) suite of applications. Establish cost controls and monitor adherence to contract requirements for a project which has an annual budget of $10 M. -08/13 - 01/15 - The CMS T-MSIS project has an annual budget of $5 M and provides development and system support for the ongoing efforts to work with states to improve Medicaid and Children’s Health Insurance program (CHIP) data and data analytic capacity through the Medicaid and CHIP Business Information Solutions (MACBIS) initiative. The project utilizes agile methodology using Informatica for ETL and WODM for business rules. - 10/12 - 08/13 - The FDA MAED (MedDRA Adverse Event Diagnostics) project is a SAS-based/Java GUI tool that was developed for FDA medical and statistical reviewers of adverse event (AE) data. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Deputy Program Manager
      • Dec 2010 - Oct 2012

      - Responsible for program management to support the Centers for Medicare & Medicaid Services (CMS) EDSC (Enterprise Data Services Contract) Portal and Business Rules projects using agile methodology. Manage 25+ employees and assure quality measures are met. Build, develop and manage resource teams and actively manage CMS expectations. Program is using Service Oriented Architecture (SOA) and tools which provide a business-centric IT architectural approach such as IBM Initiate, Jrules, iLog and Websphere. - Responsible for project manangment to support three Centers for Medicare & Medicaid Services (CMS) contracts: Health Care Information Systems, Medicaid Services Information Systems and Websphere MQ/QREP projects. Show less

    • Owner
      • Jun 2007 - Dec 2010

      • Provide consistent and effective support to clients in their daily workflow and needs. Assist Information Technology departments and small business clients with project implementations and/or maintenance. • Strategic advisor performing assessments and process improvement plans including information technology forecasts and budgets. • Successful business outcomes in retail, legal, accounting, construction, property management manufacturing/distribution and service based institutions. Show less

    • Director, Application Services
      • 2004 - 2007

      • Prepare strategic and tactical plans for upkeep and upgrade of the technical environment in support of the corporate and IT business objectives. • Manage day-to-day information systems operations and application development for three locations, providing necessary delivery of applications and end user support for 250+ client base for the independent grocery store industry. • Manage development staff of five full time developers to select, deploy and support areas of applications for clients local unique requirements using cross platform tools Java, RPG IV and .net and WebSphere for portals. • Oversee IT Help Desk staff tier 1 and tier 2 employees in support of end-user use of IT services and products at Windows desktop level. • Manage full time business analysts and full time application trainers to support ASP application model delivered through Cisco security routers and switches. • Prepare training plans, the IT budget, and IT policies and procedures. Specifically recommend and implements relevant departmental procedures, controls, metrics and Quality Assurance practices. • Maintain financial performance by developing operating and financial metrics. Prepare annual and three year operating budgets. Drive financial accountability throughout all departments. Show less

    • Director of IT
      • Jun 1997 - May 2004

    • Network Administrator
      • 1987 - 1993

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