Lauri Pack

Economic Support Specialist at Georgia Department of Human Services
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Economic Support Specialist
      • Dec 2022 - Present

    • Communications Coordinator
      • Sep 2022 - Present

      I am currently doing part-time contract work from home up to 12 hours per week. I create bulletins, flyers, social media posts, and newsletters. I maintain the website, the church calendar, and facilities usage.

    • Administrative Assistant & Communications
      • Mar 2020 - Aug 2022

      I helped the church remain connected and creatively overcome issues as we transitioned from pre-pandemic methods to online worship, drive-in worship, and slowly moved back to in-person worship. I created and distributed - online and printed as needed - bulletins, flyers, DVDs, social media posts, and newsletters. I redesigned and maintained the website. I maintained all attendance and membership records, the church calendar and facilities usage, and multi-line telephone system. I managed the church office and volunteers. I ordered church, office, and custodial supplies.

  • Tree of Life Bible Society
    • Arlington, Texas, United States
    • Customer Service / Donor Relations
      • Nov 2022 - Dec 2022

      I did part-time contract work from home 30 hours per week. I respond to incoming calls, answer emails, texts, and live chats from the website, and make relationship building calls to donors as needed. I did part-time contract work from home 30 hours per week. I respond to incoming calls, answer emails, texts, and live chats from the website, and make relationship building calls to donors as needed.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Temporary Receptionist
      • Jan 2020 - Feb 2020

      While I was a temporary employee for this staffing company, I began covering the front desk of a manufacturing company in Rome, GA. I was then asked to work with their customer service team, where I drafted a training guide for the department. While I was a temporary employee for this staffing company, I began covering the front desk of a manufacturing company in Rome, GA. I was then asked to work with their customer service team, where I drafted a training guide for the department.

    • Illustrator
      • Dec 2016 - Dec 2019

      I started in Donor Relations, then added Embossing and Shipping. When the CEO discovered my creative abilities, I moved into content creation. I began creating weekly graphic designs and illustrations used in social media, newsletters, and children’s curriculum. I take on design projects such as book covers, posters, and banners as needed. My daily responsibilities have included answering phones, responding to text messages, voicemails, and Facebook messages, fulfilling orders from our website and Etsy, quickly illustrating or Photoshopping images as needed, donor account creation/editing, donations/data entry, and running to the bank and post office.

    • Government Administration
    • 700 & Above Employee
    • Financial Clerk II
      • Mar 2016 - Dec 2016

      I processed all Region 3 checks and direct deposits, matched invoices to proofs of payment, updated purchase orders, created and/or reviewed reports and documents, copied, filed, logged receipts, batched county mail and UPS, utilized the postage machine, etc. I processed all Region 3 checks and direct deposits, matched invoices to proofs of payment, updated purchase orders, created and/or reviewed reports and documents, copied, filed, logged receipts, batched county mail and UPS, utilized the postage machine, etc.

    • Global Ranger
      • Aug 2012 - Nov 2015

      I held several positions in this company as I worked my way up. I started as a Customer Care Professional in Hardware, then Connectivity, and then Accounts & Billing departments. I achieved the rank of Top Performer, and jumped in wherever needed. I worked as Recruiter, Quality Assurance, Trainer, Mentor, and Global Ranger. Rangers directly interact with the company’s management and their client’s program representatives and other Rangers around the world to help identify, troubleshoot, and resolve all customer, agent, and supervisor issues.

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Temporary Employee
      • Dec 2006 - Aug 2012

      From December 2006-January 2007 and from January 2009-August 2012 I was blessed to work as a temporary employee at many locations in Dalton, GA, including: - Accounts Receivable Clerk for J & D Auto Sales (8 months) - Receptionist, Switchboard Operator, Human Resources Assistant, Payroll Assistant, and Accounts Payable Clerk for Berry Plastics Corporation (16 months) - Administrative Assistant at Dalton-Whitfield Chamber of Commerce (1 month) - Receptionist and Switchboard Operator for Balta US, Inc. (2 months) - Project Manager for Coast to Coast Fixturing, Inc. (4 months) - Receptionist and Scanner for Textile Rubber & Chemical Company (see separate employment entry) - Office Assistant for Beaulieu Group, LLC. - Employment Center (3 months)

    • United States
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Receptionist
      • Jan 2007 - Jan 2009

      I worked as a temporary Receptionist at Textile Rubber for eight months, and then was hired directly by Textile Rubber for another 16 months. During that two-year period, I scanned invoices, created documents and power point presentations, and managed a multi-line telephone system while attending to customers and employees I worked as a temporary Receptionist at Textile Rubber for eight months, and then was hired directly by Textile Rubber for another 16 months. During that two-year period, I scanned invoices, created documents and power point presentations, and managed a multi-line telephone system while attending to customers and employees

Education

  • Dalton State College
    Associate of Science - AS, Psychology
    2005 - 2007
  • Dalton State College
    Associate of Arts - AA, English
    2002 - 2005
  • Southeast Whitfield County High School
    Honors/Regents High School/Secondary Diploma Program, 4.0 GPA
    1997 - 2001

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