Experience

Spectrum Behavioral Health Network

• United States
• Mental Health Care
• 1 - 100 Employee

• Executive Assistant & Assistant Office Biller

  • Jun 2020 - Present

  Maintained organization of patient accounts. Contact patients daily via email, phone, or text to remind patients of their account balances, past due balance, and insurance claim denials. Controlled and facilitated patients in the collection process. Entered patients with past due balances into collections in order to identify debt patients may have failed to repay. Train new employees and virtual assistants. Manage and audit the physician's notes and bills. Maintained organization of patient accounts. Contact patients daily via email, phone, or text to remind patients of their account balances, past due balance, and insurance claim denials. Controlled and facilitated patients in the collection process. Entered patients with past due balances into collections in order to identify debt patients may have failed to repay. Train new employees and virtual assistants. Manage and audit the physician's notes and bills.



Dazzle Me

• Technology, Information and Internet

• Event Coordinator

  • Sep 2018 - Present

  Coordinate and host events such as parties for children’s birthdays, album releases, bridal showers, baby showers and more. Contact vendors and suppliers for party essentials Schedule new and recurring clients while managing payments Coordinate and host events such as parties for children’s birthdays, album releases, bridal showers, baby showers and more. Contact vendors and suppliers for party essentials Schedule new and recurring clients while managing payments



Spelman College

• United States
• Higher Education
• 700 & Above Employee

• Vice President Psychology Club

  • Aug 2019 - May 2020

  • Served on the executive board for the only psychology club on Spelman College’s campus by attending meetings to maintain students’ needs and requests for the club and ultimately the campus. • Oversaw the club officers and each committees’ duties and roles. • Served on the executive board for the only psychology club on Spelman College’s campus by attending meetings to maintain students’ needs and requests for the club and ultimately the campus. • Oversaw the club officers and each committees’ duties and roles.



Riverwoods Behavioral Health System

• United States
• Mental Health Care
• 1 - 100 Employee

• Mental Health Intern

  • Jun 2019 - Aug 2019

  • Shadowed a licensed social worker and a therapist in family sessions and suicide risk assessments • Worked with the discharge team to match follow up appointments and assistance for diagnosed adolescent patients in short term psychological care • Communicated with patient’s caregivers about future patient needs while assisting in the delivery of residential referrals. • Shadowed a licensed social worker and a therapist in family sessions and suicide risk assessments • Worked with the discharge team to match follow up appointments and assistance for diagnosed adolescent patients in short term psychological care • Communicated with patient’s caregivers about future patient needs while assisting in the delivery of residential referrals.



Spectrum Behavioral Health

• Mental Health Care
• 1 - 100 Employee

• Front Desk Representative

  • May 2016 - Aug 2018

  • Greeted patients and assisted in new patient registration while ensuring patient well being • Maintained organization of patient files by creating appointments for patients, applying medical necessary guidelines, and completing insurance eligibility verification • Assisted therapists by sending prescriptions, collecting and processing payments, as well as responding to correspondent inquires via mail, email, and telephone • Greeted patients and assisted in new patient registration while ensuring patient well being • Maintained organization of patient files by creating appointments for patients, applying medical necessary guidelines, and completing insurance eligibility verification • Assisted therapists by sending prescriptions, collecting and processing payments, as well as responding to correspondent inquires via mail, email, and telephone