Experience

Banca Comerciala Feroviara

• Romania
• Banking
• 1 - 100 Employee

• Chief of Organization Office

  • Mar 2012 - Present

  Establishing standards for internal regulations Coordinating the process of issuing and updating of each internal norm/ procedure/ other internal regulations Back-up for Data Protection Officer, Project Manager in GDPR implementation Project in BCF, coordinating all regulatory and IT solution issues in order to implement Data Privacy Protection Regulation (EU) 2016/679 Drawing up specific norms and procedures for its own activity area Conveying approved regulations inside the Bank & sending to regulation authority (NBR - National Bank of Romania) Management of internal regulations portfolio Coordinating the process of organizational structure changes Creating and updating organizational charts and Rules of Organization and Operations Support in establishing and centralizing KPIs (Key Performance Indicators) and goals for each position at Head Office and Branch level Organizing/ coordinating focus groups and process teams, in order to analyze KPIs, root cause analysis, identify process performance improvement measures Participating in projects for new products/services/activities implementation/ customization, or new law requirements implementation (e.g. Law 77/2016, GEO 52/2016 etc). Proposing for approval the signature competencies/ rights in relation with third parties Permanent member of Bank's Health & Security Committee Show less



Raiffeisen Bank Romania

• Romania
• Banking
• 700 & Above Employee

• Process Analyst

  • Aug 2001 - Dec 2011

  Creating process architecture and process modeling, data collection and processing, reporting and analyzing processes/ activity flows, by Aris and Business Optimizer IT applications Cost and/or FTE calculation per process /per product/ per organizational structure, by Aris and Business Optimizer Process documenting (Process Goal, Process Map, SIPOC - Supplier, Input, Process, Output, Customer, FEMEA - Failure Mode & Effect Analysis etc), process measuring and analysis, redesign and improvement of process performance, using Six Sigma, Lean, Kaisen/ Kaisen Blitz techniques/ tools Establishing and monitoring KPIs for each process, within the frame of BPMS (Business Process Management System)- (e.g. TTY, TTC, Approval rate, Disbursement rate, Stand-by rate, Processing time, Numberof errors etc), creating and publishing dashboards for process monitoring by the responsible areas and reporting the KPIs to RZB (Raiffeisen Zentral Bank) Head Office Creating and updating process prioritization matrix Preventing/solving process defects through ICS (Internal Control System) Drawing up functional specifications for IT developments in order to implement/ customize new products/ services Benefits/ savings calculations for implemented projects, versus initial business case Centralizing reports (Quarterly Management Report, Quarterly Review Report, Supervisory Board Presentation etc) and submitting them to Operations Vice President’s office Participating in projects for implementing or customizing processes/ products/ organizational structures at both Bank Head Office and Network Units level Show less



Agribank

• Loan Inspector

  • Mar 1996 - Jul 2001

  Promoting and selling loans and cards products for Individuals and Legal persons, including field visits to customersCredit risk analysis for loan applications of Individuals and Legal Persons and approval/ submitting for approval, according to approval competenciesConcluding mortgage/ lien contracts and insurance contracts, for loans collateral and representing the Bank at notary or insurance companies officesMaintaining loan portfolio and drawing up specific reportsIssuing letters of guarantee and performance bonds lettersConcluding issuing/ acceptance card contracts for Individuals and Legal Persons and installing EPOS devices, instructing users (sellers), checking and processing cards transactions Show less

• Coordinator of Settlement Team

  • Mar 1995 - Feb 1996

  Coordinating and supervizing a team carrying out payments, opening and maintaining current accounts and deposits for Legal Persons

• Account Officer

  • Aug 1994 - Feb 1995

  Opening and maintaining current/ deposit accounts for Legal PersonPayments processing (Payment orders, cash deposits/ withdrawals etc)Checking balance sheet and archiving documents