Laurentiu Cocos

Customer Relationship Management Analyst at Generali Romania
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Contact Information
us****@****om
(386) 825-5501
Location
Romania, RO

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Experience

    • Romania
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Customer Relationship Management Analyst
      • Oct 2021 - Present

      Managing the tehnical aspects of internal and customer campaigns done in Salesforce marketing cloud. Administrating the Salesforce Service Cloud for GLI Business Requirements, tehnical specifications and testing of internaly designed apps, developed for GLI Ad-hoc and recurrent reports developed in Salesforce and/or Excel. Managing the tehnical aspects of internal and customer campaigns done in Salesforce marketing cloud. Administrating the Salesforce Service Cloud for GLI Business Requirements, tehnical specifications and testing of internaly designed apps, developed for GLI Ad-hoc and recurrent reports developed in Salesforce and/or Excel.

    • Romania
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IPs & Compliance Manager
      • Apr 2020 - Mar 2021

      Managing the compliance team, and the internal IP ranges allocating them to maximize the income. Managing the compliance team, and the internal IP ranges allocating them to maximize the income.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Fusion Support Engineer
      • Nov 2017 - Jul 2018

    • Romania
    • Technology, Information and Internet
    • 300 - 400 Employee
    • CRM Analyst
      • Mar 2016 - Nov 2017

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Analyst, Commissions and Incentives
      • Jul 2015 - Mar 2016

    • Business Intelligence Analyst
      • Aug 2014 - Jul 2015

  • Exceldev
    • Bucharest, Romania
    • Administrator
      • Jun 2012 - Jun 2015

    • France
    • Telecommunications
    • 700 & Above Employee
    • Reporting Analyst
      • Jan 2012 - Jul 2012

    • France
    • Telecommunications
    • 700 & Above Employee
    • OCRM Support Specialist
      • Nov 2009 - Nov 2010

Education

  • Universitatea „Politehnica” din București
    Economics

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