Lauren Browning

Community Impact Manager at Delta Dental of Virginia
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Contact Information
us****@****om
(386) 825-5501
Location
Roanoke, Virginia, United States, US

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Callie Messano

Lauren is a rock star at whatever she sets her mind to. When I joined Delta Dental as Communications Manager, Lauren was an Admin but was going way beyond the responsibilities of her title. I was lucky enough to recruit her to our team, and she was instrumental in launching and managing the corporate intranet, took over production of the weekly employee newsletter, and participated in several engagement committees, including DEI. She is also a talented artist and always quick to support with graphic design help. She is a fast learner, a self-starter, and works great independently or as part of a team. I just wish I could have taken her with me when I left the company!

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Credentials

  • Respect Certificate (2022)
    Delta Dental of Virginia
    Dec, 2022
    - Nov, 2024
  • Grammar Girl’s Quick and Dirty Tips for Better Writing
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Career Studies Certificate In Business Communications
    Virginia Western Community College
    May, 2021
    - Nov, 2024
  • Microsoft Office Specialist Access 2016
    Microsoft
    Dec, 2019
    - Nov, 2024
  • Microsoft Office Specialist: PowerPoint Associate (PowerPoint and PowerPoint 2019)
    Microsoft
    Nov, 2019
    - Nov, 2024
  • Microsoft Office Specialist Outlook 2016
    Microsoft
    May, 2019
    - Nov, 2024
  • Microsoft Office Specialist Excel 2016
    Microsoft
    Apr, 2019
    - Nov, 2024
  • Microsoft Office Specialist Word 2016
    Microsoft
    Dec, 2018
    - Nov, 2024
  • Ordained Minister
    -

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Community Impact Manager
      • Feb 2023 - Present

      • Serve as lead for Delta Dental of Virginia Foundation in the School-Based Oral Health Program Learning Collaborative consisting of 11 clinics and over 90 schools • Direct and lead Delta Dental of Virginia Foundation's grant processes, which provides approximately $750k annually in funding for safety net clinics across the Commonwealth • Lead communications for the Delta Dental of Virginia Foundation, including developing internal and external content for our website, social media… Show more • Serve as lead for Delta Dental of Virginia Foundation in the School-Based Oral Health Program Learning Collaborative consisting of 11 clinics and over 90 schools • Direct and lead Delta Dental of Virginia Foundation's grant processes, which provides approximately $750k annually in funding for safety net clinics across the Commonwealth • Lead communications for the Delta Dental of Virginia Foundation, including developing internal and external content for our website, social media, intranet and weekly team member newsletter • Collaborate with other oral health programs and organizations across the state to identify possible partnerships and/or opportunities • Co-Lead the work of the Smile Ambassadors, an employee-led group focused on philanthropy, volunteerism and environmental stewardship. This group coordinates over a dozen volunteer opportunities per year for Delta Dental team members, has its own budget and promotes the use of Volunteer Time Off internally

    • Communications Specialist
      • Feb 2022 - Feb 2023

      • Develop graphics and author messaging for the company intranet, newsletter, blog, email communications and social media • Lead the development of intranet content and management • Manage calendar for internal and external communications and events • Support the Delta Dental of Virginia Foundation strategy and initiatives • Assist in event planning for company-wide events and meetings • Serve on DEI Council and support Delta Dental of Virginia's Diversity, Equity and Inclusion… Show more • Develop graphics and author messaging for the company intranet, newsletter, blog, email communications and social media • Lead the development of intranet content and management • Manage calendar for internal and external communications and events • Support the Delta Dental of Virginia Foundation strategy and initiatives • Assist in event planning for company-wide events and meetings • Serve on DEI Council and support Delta Dental of Virginia's Diversity, Equity and Inclusion Initiatives

    • Communications and Strategy Analyst
      • Feb 2020 - Mar 2022

      • Manage, create and publish intranet content • Prepare and distribute weekly internal newsletters • Design and publish digital signage • Assist with the preparation and distribution of company emails and presentations • Support Delta Dental of Virginia Foundation strategy and initiatives as needed • Assist in coordination of company events and meetings • Provide research and project support for departmental initiatives including the annual strategic planning process for the… Show more • Manage, create and publish intranet content • Prepare and distribute weekly internal newsletters • Design and publish digital signage • Assist with the preparation and distribution of company emails and presentations • Support Delta Dental of Virginia Foundation strategy and initiatives as needed • Assist in coordination of company events and meetings • Provide research and project support for departmental initiatives including the annual strategic planning process for the overarching organization and affiliate companies

    • Junior Accountant
      • Jan 2019 - Feb 2020

      • Manage, create and publish intranet content • Perform general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations • Process invoices, purchase orders, sales tax, and credit memos • Administer the expense reports of personal and corporate charges for employees • Enter invoices into the accounts payable approval system for routing to project managers • Assist with A/R aging of delinquent accounts and perform… Show more • Manage, create and publish intranet content • Perform general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations • Process invoices, purchase orders, sales tax, and credit memos • Administer the expense reports of personal and corporate charges for employees • Enter invoices into the accounts payable approval system for routing to project managers • Assist with A/R aging of delinquent accounts and perform necessary steps to recover receivables • Resolve customer and vendor relationship issues by researching and reconciling invoices • Assumed responsibility for numerous projects outside regular duties, achieving increased efficiency and reduced expenses: - Training and ongoing support for intranet authors and editors - Partnership with the communications team to implement strategic marketing and communications plans for the various lines of business - Manage shipping process for express shipments with FedEx, UPS, U.S. Postal Service

    • Corporate Administrative Assistant
      • May 2016 - Jan 2019

  • Salem Parks and Rec
    • Salem High School
    • Ceramics Instructor
      • 2016 - Aug 2023

      • Demonstrate basic and intermediate ceramic processes and techniques for hand building and wheel throwing • Manage class of up to 20 students from ages 16 and up • Load and fire kiln • Create lesson plans for students • Demonstrate basic and intermediate ceramic processes and techniques for hand building and wheel throwing • Manage class of up to 20 students from ages 16 and up • Load and fire kiln • Create lesson plans for students

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Membership and Communications Director
      • May 2011 - Sep 2017

      • Drafted and completed billing for member events • Responsible for employee payroll • Recorded and Transcribed Membership and Marketing Committee Minutes • Responsible for creating and coordinating member events while maintaining club website • Responsible for obtaining new members, and ensuring the satisfaction of present members • Created and published club newsletters, flyers, diagrams, and menus using Microsoft Suite • Maintained all member files and club… Show more • Drafted and completed billing for member events • Responsible for employee payroll • Recorded and Transcribed Membership and Marketing Committee Minutes • Responsible for creating and coordinating member events while maintaining club website • Responsible for obtaining new members, and ensuring the satisfaction of present members • Created and published club newsletters, flyers, diagrams, and menus using Microsoft Suite • Maintained all member files and club documentation • Responsible for incoming calls on multi-line telephone system, greeting visitors, and providing tours • High level of interaction with the public • Excelled in fast and effective problem solving • Assisted the Special Events Coordinator Show less • Drafted and completed billing for member events • Responsible for employee payroll • Recorded and Transcribed Membership and Marketing Committee Minutes • Responsible for creating and coordinating member events while maintaining club website • Responsible for obtaining new members, and ensuring the satisfaction of present members • Created and published club newsletters, flyers, diagrams, and menus using Microsoft Suite • Maintained all member files and club… Show more • Drafted and completed billing for member events • Responsible for employee payroll • Recorded and Transcribed Membership and Marketing Committee Minutes • Responsible for creating and coordinating member events while maintaining club website • Responsible for obtaining new members, and ensuring the satisfaction of present members • Created and published club newsletters, flyers, diagrams, and menus using Microsoft Suite • Maintained all member files and club documentation • Responsible for incoming calls on multi-line telephone system, greeting visitors, and providing tours • High level of interaction with the public • Excelled in fast and effective problem solving • Assisted the Special Events Coordinator Show less

Education

  • James Madison University
    BFA, Fine and Studio Arts
    2010 - 2014
  • Virginia Western Community College
    Associate's degree, Accounting
    2018 - 2021
  • Salem High School
    Advanced Diploma, General Studies
    2006 - 2010

Community

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