Experience

Uhoda Group

• 1 - 100 Employee

• District Operations Manager

  • Mar 2021 - Present



La Lorraine Bakery Group NV (Panos)

• Franchise Field Specialist

  • Jun 2018 - Mar 2021

  In charge of G.O.P. optimization/growing of every Franchisee and of the respect of the standards given by Panos as Bakery concept store. On the field Job and On The Go sector, key contact for several regions (Liège, Limburg & Flemish Brabant). In charge of G.O.P. optimization/growing of every Franchisee and of the respect of the standards given by Panos as Bakery concept store. On the field Job and On The Go sector, key contact for several regions (Liège, Limburg & Flemish Brabant).



Radisson Blu Palace Hotel Spa

• Belgium
• Hospitality
• 1 - 100 Employee

• F&D Manager

  • Feb 2016 - Jun 2018

  To maximise guest satisfaction and food & beverage profitability by managing the restaurant and its staff, and execute Food & Beverage marketing and sales strategies. All work is carried out in line with the hotel's guidelines and business plan, the departmental business plan, and Radisson Blu Corporate guidelines and service concept.

• F&D Supervisor

  • Jun 2015 - Feb 2016

  Responsible for the operation of the Food and Beverage Department including the restaurant, bar, meeting and events, room service and mini-bar to ensure the smooth running of all outlets and managing all activities maintaining guest satisfaction. Report directly to General Manager, as a member of the management team.In charge of:Maintaining overall service standards, team motivation and interaction with other departments; Creation of Standard Operating procedures for all the outlets in accordance with company standards; Responsible for driving revenue in the department including the organization and running of events; General administration rostering, labour forecasting, stock control; Supervision of the team; Recruitment & development; Monthly revenue forecasting for F&B; Yearly F&B Budget; Attending Revenue and management meetings; Micros management; Customer service and guest relations; Manager on Duty shifts: responsible for the safety and satisfaction of guests, hotel and staff and general in the absence of the General Manager



CHS Club House de Spa

• Chef de Cuisine

  • Mar 2014 - Jun 2015

  En tant que Chef de cuisine, je suis responsable des commandes, de la préparation, de la réception des mets.Et en tant que futur responsable d'établissement je suis également en charge de la partie administrative en RH, comptabilité, gestion.

• Chef and Manager

  • Mar 2014 - Jun 2015

  As chef, I am responsible for all the kitchen department including purchases, control of the food arrival, ... As manager, I am responsible for all the tasks which are running in a small business. I am in the same time the accountant, the H.R manager, the event planner and coordinator, and If it's necessary sometimes the barman. It is a day to day challenges with high and low season.



Jardin des bégards *

• Cooker

  • Sep 2013 - Mar 2014

  Cook at the Jardin des Bégards a one star michelin restaurant in Liège. I am in charge with the reception, preparation and the transformation of the products which are for the appetizers, cold starters, desserts and sweets for the coffee. Cook at the Jardin des Bégards a one star michelin restaurant in Liège. I am in charge with the reception, preparation and the transformation of the products which are for the appetizers, cold starters, desserts and sweets for the coffee.



Jet Import

• Belgium
• Food & Beverages
• 100 - 200 Employee

• Event Coordinator

  • Jul 2012 - Aug 2012

  Suivi d'événement en logistique, livraison de commandes sur le BELUX Suivi d'événement en logistique, livraison de commandes sur le BELUX



Copthorne Tara Hotel London

• Meeting & Events Trainee

  • Feb 2012 - May 2012

  Réponse d'offre, Analyse concurrentielle, Yield management, établissement de budget Réponse d'offre, Analyse concurrentielle, Yield management, établissement de budget



Traiteur Goosse

• Waiter

  • Jun 2011 - Aug 2011

  Waiter for the Caterer Goosse. As waiter I was sent to big event like Formula 1, les Francofolies de Spa,... Waiter for the Caterer Goosse. As waiter I was sent to big event like Formula 1, les Francofolies de Spa,...



Alp'Hôtel

• Internship as Receptionist at Alp'Hôtel

  • Feb 2011 - Mar 2011

  Intership during 1 month Intership during 1 month



L'Héliport restaurant

• Internship as "Commis de cuisine" at Héliport Restaurant *

  • Mar 2010 - Apr 2010