Experience

The White Rose Academies Trust

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Science Teacher

  • Jul 2020 - Present



Audio-Technica

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• E-Commerce EDI & Major Retail Accounts Coordinator

  • Feb 2016 - Sep 2019

  EDI implementation and support for Major Consumer retail accounts (ie Amazon) in Europe.EDI trainings to IT, Export and Accounts.E-commerce platforms support to all departments (Logistics, Accounts, Warehouse...).Retail accounts implementation, logistics processes set up and roll out trainings/support to Sales teams.Working closely with Marketing (regarding pricing, new products implementation, trade show experience), Purchasing (stock management, forecast meetings) and Accounts (credit control, new accounts set up). Show less

• Export Sales Administrator

  • Jul 2013 - Feb 2016

  Managing and supporting creation of Consumer distributor accounts in Europe, large retail accounts in the UK and in France, through reporting, order processing, tracking deliveries/logistics, issuing export documentation.Managing business Amazon accounts Pro & Consumer for the UK, Germany and for France .Working closely with the company's French office in Paris and looking after large distribution’s French retaillers and EDI set up/ordering.Working closely with Marketing (regarding pricing, new products implementation, trade show experience), Purchasing (stock management, forecast meetings) and Accounts (credit control, new accounts set up). Show less



QC Supplies

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Jan 2012 - Jun 2013

  Purchasing PC components, servers, desktops, laptops, tablets, monitors and managing stock levels, creating and maintaining relationship with suppliers to facilitate deals. Monitoring delivery of purchase orders. Setting up bid prices with manufacturers through distribution on large orders. Point of contact for customers and all sales teams to advise on products technical specifications.

• European e-commerce administrator

  • Jun 2010 - Jan 2012

  Running different e-shops on several platforms such as Amazon, eBay and Pixmania for the French market. Managing product listing, pricing, customer feedback though electronic back offices for each outlet. Liaising with courier services to track deliveries and with warehouses regarding stock management. Answering customer inquiries by e-mail and telephone.



American Express

• United States
• Financial Services
• 700 & Above Employee

• European language customer services advisor

  • Aug 2004 - Apr 2010

  Answering queries from cardholders and program administrators. Resolving corporate e-mails and payments issues, complaints etc. Responsible for both inbound and outbound calls from UK and French corporate clients. Offering support to other departments and translation of documents (letters and e-mails) from French to English, or English to French. Answering queries from cardholders and program administrators. Resolving corporate e-mails and payments issues, complaints etc. Responsible for both inbound and outbound calls from UK and French corporate clients. Offering support to other departments and translation of documents (letters and e-mails) from French to English, or English to French.