Experience

EASYPCCOMPUTING INC

• Philippines
• Retail
• 1 - 100 Employee

• Customer Service Representative,

  • Mar 2019 - Present

  Creating a sales and giving satisfaction to customers. To make them feel special and giving recommendation to their friends. Answering emails and calls and giving a recommendations about computer system. Knowledge in Microsoft Office such as, Word, Power Point and Excel.Punctual, Organized, detail-oriented and willing to adapt to newenvironments and situations. Tolerant and flexible, can adjust to different situation. Proficient in using the following Operating System: Windows Operation SystemAverage Typing, 75 - 80 WPMTeam Player Show less

• Technical Sales Specialist

  • Mar 2019 - Present



Self employed

• Personal Computer Repair Technician

  • Apr 2015 - Mar 2019



PC Express PH

• Philippines
• Retail
• 1 - 100 Employee

• RMA , Sales , IT Technician , Inventory

  • Nov 2017 - Dec 2018

  Receiving and Troubleshooting Desktop/Laptop. Processing all Warranty Items(Components,Peripherals) Finalizing the Items and Updating Customer. Monitoring/Requesting Stocks. Installed and maintained computer operating system hardware and software packages. Provided technical assistance and resources on a regular basis. Verified fresh hardware and software for compatibility. Helps customer make selections by building customer profile records. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Contributes to team effort by accomplishing related results as needed. Show less



ASERCO

• Region IVA - Calabarzon, Philippines

• Customer Service - IT Technician

  • May 2016 - Nov 2016

  ● Receiving and Troubleshooting Epson, Canon Printers, Acer Laptops and Mobile Phones ● Monitoring and Requesting Stocks ● Creating Documents for Warranty Items and Non Warranty Items. ● Finalizing the Items and Updating Customer. ● Communicating with Acer Philippines for requesting parts and Transfer Units. ● Creating Sales Report for the End of Month ● Receiving and Troubleshooting Epson, Canon Printers, Acer Laptops and Mobile Phones ● Monitoring and Requesting Stocks ● Creating Documents for Warranty Items and Non Warranty Items. ● Finalizing the Items and Updating Customer. ● Communicating with Acer Philippines for requesting parts and Transfer Units. ● Creating Sales Report for the End of Month