Laurens Mulder
General Manager at Kloeg Collection- Claim this Profile
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Dutch C2 (CEF) Native or bilingual proficiency
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English C1 (CEF) Professional working proficiency
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French B2+ (CEF) Professional working proficiency
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Spanish A1 (CEF) Elementary proficiency
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German A2 (CEF) Elementary proficiency
Topline Score
Bio
Credentials
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Congres- Beurs- en Evenementen- Management
CLC-VECTA Centrum voor Live CommunicationApr, 2018- Sep, 2024 -
Leergang Hospitality Consultant
HMSM Hospitality ConsultancyFeb, 2018- Sep, 2024 -
De Digitale Werkplaats, online marketing
GoogleSep, 2016- Sep, 2024 -
Propaedeutics
Hotel Management school MaastrichtFeb, 2015- Sep, 2024 -
Pre University Education (VWO)
Vechtdal CollegeJul, 2013- Sep, 2024 -
Pre-Conservatory, Classic Piano examination; degree A, B and C
MuzerieJul, 2011- Sep, 2024 -
EF International School of English, Bournemouth
EF Education FirstAug, 2010- Sep, 2024 -
Rode Kruis - Uitgebreide EHBO
Rode Kruis Maastricht, Meerssen, MergellandSep, 2017- Sep, 2024 -
Basic training, Company Emergency Response Unit
NIBHVApr, 2014- Sep, 2024
Experience
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Kloeg Collection
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Netherlands
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Hospitality
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1 - 100 Employee
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General Manager
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Feb 2022 - Present
Opening brand new Hotel de Timmerfabriek. The monumental building was once the construction side for naval parts. Nowadays it is the beating heart of the renovated Scheldekwartier in Vlissingen. The four star superior hotel offers 68 rooms, 58 apartments, 10 cabbins on Hotel ship "Queen Emma", a la carte restaurant and a prominent location for events. Opening brand new Hotel de Timmerfabriek. The monumental building was once the construction side for naval parts. Nowadays it is the beating heart of the renovated Scheldekwartier in Vlissingen. The four star superior hotel offers 68 rooms, 58 apartments, 10 cabbins on Hotel ship "Queen Emma", a la carte restaurant and a prominent location for events.
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EuroParcs
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Netherlands
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Travel Arrangements
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400 - 500 Employee
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Deputy Park Manager
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Jun 2021 - Feb 2022
Operationally responsible for holiday parc De Rijp (400 luxury villas). Managing the department heads of front office, technical & green service. Quality improvement: focus on guest journey & maintenance. Operationally responsible for holiday parc De Rijp (400 luxury villas). Managing the department heads of front office, technical & green service. Quality improvement: focus on guest journey & maintenance.
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G4S
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United Kingdom
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Security and Investigations
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700 & Above Employee
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Hospitality Manager
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Oct 2018 - Jun 2021
Hospitality Manager by Shell International Headquarters leading a team of 40 employees. Responsible for the front office, call centre and security access administration Shell EMEA. Leading internal Shell projects related to the guest journey and improving the hospitality by coaching, process changes and developing workshops. Hospitality Manager by Shell International Headquarters leading a team of 40 employees. Responsible for the front office, call centre and security access administration Shell EMEA. Leading internal Shell projects related to the guest journey and improving the hospitality by coaching, process changes and developing workshops.
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RCN LE MOULIN DE LA PIQUE *****
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France
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Travel Arrangements
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1 - 100 Employee
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Front Office Manager
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Apr 2018 - Oct 2018
Luxury five star camping in the southern part of France with a capacity of 1400 guests. My responsibilities were: hospitality, contact with guests and suppliers, daily operational management of the Dutch, English and French speaking staff, financial check of the daily incoming cash flows and safety & security. Luxury five star camping in the southern part of France with a capacity of 1400 guests. My responsibilities were: hospitality, contact with guests and suppliers, daily operational management of the Dutch, English and French speaking staff, financial check of the daily incoming cash flows and safety & security.
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HMSM Hospitality Consultancy
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Netherlands
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Hospitality
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Junior Consultant
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Sep 2017 - Jan 2018
During my internship as consultant I guided companies with making their organisation more hospitable, by using trainings, presentations, acquisitions and coaching on the work floor. My main project was the court-house Oost-Brabant in Den Bosch where a bridge is made between hospitality and safety & security. During my internship as consultant I guided companies with making their organisation more hospitable, by using trainings, presentations, acquisitions and coaching on the work floor. My main project was the court-house Oost-Brabant in Den Bosch where a bridge is made between hospitality and safety & security.
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Tutor
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Oct 2016 - Jan 2018
Giving students of the hotelschool additional French lessons. Level of French ranged between A1 and B2 (CEF). Average of 3 hours per week on additional lessons. Giving students of the hotelschool additional French lessons. Level of French ranged between A1 and B2 (CEF). Average of 3 hours per week on additional lessons.
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Team4Animation
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Netherlands
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Travel Arrangements
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1 - 100 Employee
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Animation Team
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Jul 2017 - Jul 2017
Performed several shows every night at different campings including dance disco, music quiz, and karaoke. Performed several shows every night at different campings including dance disco, music quiz, and karaoke.
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Prince de Galles, a Luxury Collection hotel
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France
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Hospitality
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1 - 100 Employee
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Receptionist
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Aug 2015 - Jan 2016
Internship in hotel Prince de Galles. My task was personal accompaniment, attention and advice for the purpose of the guests. Responsibilities were hospitality, the check in and out, pre-arrivals and guest credibility. An assigned task was to enlarge the enrolment of the loyalty program (SPG) by creating a standard operation procedure and training the staff of the new changed procedures. Internship in hotel Prince de Galles. My task was personal accompaniment, attention and advice for the purpose of the guests. Responsibilities were hospitality, the check in and out, pre-arrivals and guest credibility. An assigned task was to enlarge the enrolment of the loyalty program (SPG) by creating a standard operation procedure and training the staff of the new changed procedures.
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Teaching Hotel Château Bethlehem
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Netherlands
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Hospitality
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1 - 100 Employee
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Work Student
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Feb 2014 - Jul 2014
Worked as a student at different departments. Rooms Division Management and Food & Beverage at the Teaching Hotel Château Bethlehem. The functions in the hotel were; supervisor kitchen, housekeeper, receptionist and waiter. Worked as a student at different departments. Rooms Division Management and Food & Beverage at the Teaching Hotel Château Bethlehem. The functions in the hotel were; supervisor kitchen, housekeeper, receptionist and waiter.
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De Zon Hotel & Restaurant
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Netherlands
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Hospitality
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1 - 100 Employee
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Hospitality Host
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May 2013 - Jan 2014
Arrival of guests, organised and accompanied in the hotel and on location: Castle ‘t Laer. My first professional contact with the guests consisted of: hospitality, served lunch/diner/parties. Organised bar activities, registration of the cash register at the end of the day. Gained knowledge and experience in the hotel/restaurant concerning responsibilities, persistence and positive result. Arrival of guests, organised and accompanied in the hotel and on location: Castle ‘t Laer. My first professional contact with the guests consisted of: hospitality, served lunch/diner/parties. Organised bar activities, registration of the cash register at the end of the day. Gained knowledge and experience in the hotel/restaurant concerning responsibilities, persistence and positive result.
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Education
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2014 - 2018
Hotel Management School Maastricht
Minor: Horizons in Hospitality & Eventmanagement -
2010 - 2013
Vechtdalcollege Hardenberg
Pre University Education, Athenaeum, Economics and Society -
2007 - 2010
Vechtdalcollege Ommen
First three years Pre university Education
Community
