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Tyler Sayer

Even though her title and job description don’t call for it, Lauren is a valuable leader on our — consistently going above and beyond her duties to make sure we all succeed. In 2017 she got married, bought a house, went to night school, and still managed to perform her job at an incredibly high level all year long. In the interim between the departure of our VP and the arrival of our new one, Lauren became the unofficial—but highly respected—leader. She has an unmatched eye for quality and an energy that keeps the room fun and focused. You know when you’re talking to Lauren that your voice is being heard and your opinion/idea is actually being considered. Anyone would be incredibly lucky to have her on their team.

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Credentials

  • CPR and First Aid Certified Instructor
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  • Defensive Driving Instructor
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Experience

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Content Curation Manager
      • Sep 2019 - Present

      The Content Coordinator will have an active role in organizing, processing and maintaining BizLibrary Productions and our producer partners’ online, video-based, and interactive training content.

    • Content Production Coordinator
      • Sep 2016 - Sep 2019

      I am responsible for maintaining and updating the BizLibrary Collection. I do this by completing quality checks on all content produced by BizLibrary ourselves as well as all 3rd party content we receive from our producer partners. I also complete this by retiring and adding new content when necessary from the BizLibrary Collection. I too, help out with the BizLibrary Production team with scheduling and assisting with the talent that is used on our shoot days for our training videos.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Network Training Coordinator
      • Oct 2013 - Aug 2016

      I was in charge of training the network of contracted transportation providers all over the United States on the company's policies and procedures as well as the different applications they would be utilizing on a daily basis (web portal, phone app, etc.). I completed this training via phone, internet, and/or in person training. I was also a certified CPR and First instructor and a certified Defensive Driving instructor. I used both of those certifications to train the transportation providers on those specific procedures.

    • Training Specialist
      • Dec 2012 - Oct 2013

      I was responsible for training everyone that was hired on as a Customer Service Representative. The training was month long training program that walked all of the new hires through onboarding, AS400, and soft skills training. I was also in charge of developing new materials that were used in the training and in the other call centers we had throughout the United States. Along with Customer Service training, I was also responsible for leading the onboarding training for everyone that was hired on with the company. This was usually a week long training that went over the history of the company, benefits, etc.

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • AAIM Young Professionals
      • 2016 - 2016

      I completed a year long young professionals networking program. This program covered topics such as career development, leadership and management, communication, networking, working with different generations, etc. I completed a year long young professionals networking program. This program covered topics such as career development, leadership and management, communication, networking, working with different generations, etc.

Education

  • Missouri Baptist University
    Bachelor of Arts - BA, Human Services, General
    2013 - 2018
  • St Charles Community College
    Associates of Arts, Human Services, General
    2008 - 2010

Community

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