Manager, Process Optimization

• Jul 2023 - Present

Manager, Talent Development Services

• Jan 2023 - Jul 2023

Sr. Account Manager, Enterprise Accounts

• Feb 2022 - Aug 2022

Oversaw enterprise accounts to aide in performance and revenue goals. Partnered cross-functionally to identify marketing opportunities to support client retention. Increased customer satisfaction by creating and implementing skills training for entry level employees across markets.

Talent and Account Manager

• Mar 2020 - Jan 2022

Contributed to YUPRO's growth by means of opportunity talent placement in all areas including permanent placement, contract/contract to hire placement and career coaching services. Developed and maintained long-term relationships with clients and talent alike to ensure sustainability of our organization and always act in pursuit of our social mission.

Regional Resource Associate (Recruiter)

• Feb 2019 - Mar 2020

Advanced the career paths of opportunity youth through the use of career placement and strategic coaching. Partnered with Year Up in helping its alumni establish fulfilling careers in a demanding and growing workforce. Provided one-on-one coaching for interview preparation, networking, Linkedin construction, and resume editing.

Global Recruiter

• Nov 2017 - Feb 2019

Developed fast paced recruiting initiatives to support the security demands of high net-worth clientele. Fulfilled open requisition assignments within a 2-week period or less. Addressed clients’ needs and made decisive choices in recruiting new candidates based on in-depth industry knowledge. Performed searches for qualified job candidates, using computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Developed fast paced recruiting initiatives to support the security demands of high net-worth clientele. Fulfilled open requisition assignments within a 2-week period or less. Addressed clients’ needs and made decisive choices in recruiting new candidates based on in-depth industry knowledge. Performed searches for qualified job candidates, using computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.

Talent Acquisition Coordinator

• Nov 2016 - Nov 2017

Supported forty-three rehabilitation and senior living facilities for clinical nursing and administrative openings. Developed recruitment initiatives for highly trained clinical staff. Conducted new hire on-boarding, pre-employment paperwork, sourcing and scheduling of interviews. Oversaw onsite interviews for candidates. Participated in recruiting events and job fairs for facilities and/or regional and national events. Scheduled and administered applicant profile assessments and other testing tools as needed. Show less

Recruiting Coordinator (RPO Talent Acquisition with WestRock)

• Nov 2014 - Nov 2016

Established recruiting requirements by studying organization plans and objectives while facilitating recruiting. Improved the organization's attractiveness by recommending new policies and practices; monitoring job offers and emphasizing benefits and perks. Used keen knowledge to attract applicants through well planned job advertisements and use of job sites. Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references and comparing qualifications to job requirements. Show less

Staffing Coordinator

• Mar 2014 - Nov 2014

Maintained staffing operations for one hundred retail stores through out the north and southeastern regions of the United States. Obtained daily staff requests and filled them efficiently within a twenty-four hour window. Conducted competency checks on new and existing employees.The utilization of Taleo applicant tracking system helped in moving candidates onward to on-boarding.

Benefits Enrollment Specialist

• Sep 2012 - Feb 2014

Conducted benefit enrollments for new hires in corporate offices and retail stores. Authorized payroll recouping and refunding for delinquent benefit premiums while also coordinating data corrections for enrollment errors in Ceridian and Choicelinx. Assisted employees with enrollment into 401k plans and supplemental benefits.

HR Assistant (Contractor)

• Mar 2012 - May 2012

Implemented the recruitment of 300 applicants for new facility start-up and conducted group orientations for newly hired employees. Processed purchase orders, invoices, check request and employee time sheets for departmental managers. Informed job applicants of their acceptance or rejection for employment through written communications. Developed print and electronic promotional materials to enhance recruiting efforts for qualified candidates Implemented the recruitment of 300 applicants for new facility start-up and conducted group orientations for newly hired employees. Processed purchase orders, invoices, check request and employee time sheets for departmental managers. Informed job applicants of their acceptance or rejection for employment through written communications. Developed print and electronic promotional materials to enhance recruiting efforts for qualified candidates

HR Assistant (Contractor)

• Dec 2011 - Feb 2012

Supported HR generalist and manager in establishing proper protocols for safety and personnel relations. Reviewed applications for ideal candidates and categorized applicants for hiring managers. Assisted with the on boarding of new employees and explaining the organization's employment policies. Supported HR generalist and manager in establishing proper protocols for safety and personnel relations. Reviewed applications for ideal candidates and categorized applicants for hiring managers. Assisted with the on boarding of new employees and explaining the organization's employment policies.

Site Base Account Manager (Recruitment Manager)

• Mar 2010 - Dec 2011

Partnered with other professional and managerial staff to increase participant satisfaction and retention in support of membership goals. Developed newsletters, presentations and reports for internal and external distribution. Collaborated with staff to ensure prompt and efficient processing of applications.Maintained lists of annual enrollees and produced quarterly & annual reports, by department, of participants in the program. Wrote thorough assessments of volunteers based on in-depth personal interviews, references and background checks. Led team of recruiters in establishing new recruiting partnerships and maintained contact with affiliated community leaders. Provided assistance to sustaining healthy mentoring relationships for program participants. Show less

Enrollment and Recruitment Specialist

• Dec 2007 - Mar 2010

Processed an average of five clients daily through one-on-one interviews to reduce waiting list and meet specified monthly goals. Wrote thorough assessments of volunteers based on in-depth personal interviews, references and background checks.

A.C.O.R.A. Project Leader

• Jul 2007 - Dec 2007

Led team of recruiters in establishing new recruiting partners and maintained contact with affiliated community partners. Handled conflicts within mentorship and provided assistance to sustain healthy mentoring relationships for both parties. Handled caseload of more than 90 matches in gathering quality supervisions and distilling needed advice to participants.