Lauren Marie M.

Information Technology at Tia
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Location
Troy, New York, United States, US

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5.0

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Kofi James

Lauren is exactly what you are looking for. If you need someone to lead a team or be an essential part of it she fits the bill and has what it takes. She is mindful, diligent and attentive to all the little details. The level of support that she is able to provide is unparalleled. Her technical know is excellent and always improving. She comes most highly recommended and will make a amazing addition to any company or team.

Christopher K. Thiesen

It was a pleasure working with Lauren. Her drive and work ethic are very admirable. Lauren brought much to the table, not only in her ability to provide great service to our community, but also in her ability to identify opportunity for improvement in workflows and SOP's. Best wishes to you Lauren!

David Swartz

Lauren was a bright spot on Hamilton College's Help Desk during her time here. She joined the team during one of our campus's most difficult times, when the pandemic had us moving all reasonable academic and administrative functions to a remote status as quickly as possible. Lauren made the best of a bad situation and hit the ground running. She immediately began identifying and improving the weak spots in the team's workflows, without even the benefit of the usual onboarding and training she should have been receiving. Lauren's exceptional troubleshooting skills and attention to detail made her a standout employee in our department.

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Experience

    • Egypt
    • Industrial Machinery Manufacturing
    • Information Technology
      • Feb 2022 - Present
    • United States
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Help Desk and Sys Admin
      • Jan 2022 - Feb 2022
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Tech Ops Desktop Support Specialist
      • Apr 2021 - Nov 2021
    • United States
    • Higher Education
    • 700 & Above Employee
    • Help Desk / Infrastructure Support Specialist
      • Aug 2020 - Mar 2021
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • IT Mac Support Specialist
      • Apr 2019 - Aug 2020
    • Indonesia
    • Software Development
    • 1 - 100 Employee
    • Apple Certified Mac Technician (ACMT) & Certified iOS Technician (ACiT) | Genius
      • Dec 2007 - Nov 2019

      Technician Technician

    • United States
    • Photography
    • 200 - 300 Employee
    • Teaching Assistant
      • Apr 2017 - Apr 2018
    • United States
    • Media Production
    • 700 & Above Employee
    • Sports Photographer
      • Aug 2011 - Sep 2012

      Staff Photographer Staff Photographer

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Citizen Teacher
      • Feb 2012 - May 2012

      Photography Teacher Photography Teacher

Education

  • Syracuse University
    Bachelor's degree, History & Photojournalism
    2001 - 2007
  • Westchester Community College
    Certificate, Computer Systems Networking and Telecommunications
    2019 -
  • Utica College
    Certificate of Advanced Studies - Computer Forensics, Cyber/Computer Forensics and Counterterrorism
    2018 - 2018
  • General Assembly
    UX Design
    2013 - 2013

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