Lauren Karcz

Client Success Manager at Hubbard Chicago
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US

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Brandon Blue

I had the pleasure of working with Lauren shooting and editing video for several of her projects At Hubbard Radio Chicago. In my experience, establishing a good rapport is the first step if you want to develop a good partnership while taking on a project. Lauren’s easy going, unruffled, yet confident attitude did just, always helping to set a good tone and pace with not only myself but other clients involved in the project at hand. Video shoots many times require long hours and sometimes can weigh on a person’s patience. This was never an issue for Lauren, allowing plenty of time to capture what was needed for a good product. I often looked forward to our shoots because I knew that although it was work, it would also be an enjoyable shoot to be on. Productivity with a pleasant atmosphere, a win-win in my book.

Dan Farnesi

Lauren is a wonderful young woman. She is very talented and her has passion for life and for her work is admirable. She is reliable, trustworthy, diligent and creative. Lauren knows how to connect with people and makes everyone around her feel welcome and important. I'm glad I know her and I know she will have a great career in radio or whatever field she chooses. You rock Lauren!!!

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Credentials

  • Digital Media Essentials
    Centro
    May, 2021
    - Nov, 2024
  • Marketing Strategy Model
    The Center for Sales Strategy
    Aug, 2017
    - Nov, 2024
  • Getting That First Appointment
    The Center for Sales Strategy
    Nov, 2016
    - Nov, 2024
  • Selecting High Potential Accounts
    The Center for Sales Strategy
    Nov, 2016
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Success Manager
      • Sep 2020 - Present

      Provide post sale support to Business Development Representatives and Sales/Marketing Management by acting as the lead to clients for all post-sale campaign execution for integrated marketing campaigns as well as performing a variety of sales support tasks including execution of campaigns, interdepartmental communication, creative requests, managing promotions, etc.• Act as the Client Lead for post-sale campaign execution for integrated marketing campaigns • Act as liaison between departments and third party partners to launch integrated marketing campaigns for events, on-air and/or promotions • Prepare quality sales recap presentations incorporating and maintaining all sales standards while working closely with members of the Client Success Team • Work closely with other departments in executing effective promotional sales solutions for clients.• Execute campaigns in a variety of platforms including social media and contesting platforms • Utilization of and proficiency with Sales software.• Assist in the creation of sales department marketing materials • Assist in creating client campaign checklists for post-sale execution • Complete all written business requirements within established deadlines. These requirements include but are not limited to: reporting recaps, pending business updates and advertising copy.

    • Integrated Marketing Consultant
      • Aug 2015 - Sep 2020

      At Hubbard Radio Chicago, we reflect that honest, forthright Chicago creed not only in our unparalleled commitment to make a difference in our community, but also in the programs we provide to energize, inform, engage and interact with our audiences. We’re proud of our three distinct radio stations that serve three large segments of adult listeners.WTMX – “The Mix” – features Eric in the Mornings with Melissa and Whip and Today’s New Music for 25 to 54-year-old females. WSHE – Adult Contemporary – plays the biggest variety from the 80s, 90s and today. WDRV – “The Drive” – which re-ignites the soundtrack of a generation through a mosaic of timeless rock for adult men.Tap into the knowledge of 2060 Digital, our full-service digital marketing agency. Through 2060 Digital, we serve up complete digital marketing services and solutions with experts right here in the Chicago market to work with you and your business. Our ability to deliver customized, strategic, and integrated digital solutions for businesses of all sizes comes from a foundation in connecting advertisers with the right people, at the right time. We don't just take a few services, throw them together, and see what sticks. We get to know you and your business first, then make recommendations.

    • WXOF Midday On-Air Personality & Production Director
      • Nov 2014 - Aug 2015

      Handled client recording sessions: Coached clients in-studio for voiceover work, produced and put the final product on the air Produced transcripts, program logs, ran orders and imported commercials Assigned production orders to various on-air talents to ensure a top quality commercial for Hot A/C and Classic Hits stationsMerged broadcast commercial logs, checked for missing commercials and followed through on anything that was outstanding for the following day’s broadcast- managed the air-timeProduced promos and station imaging as assigned by the Program Director Took listeners requests during “Classic Hits Cafe” and was responsible for all sponsor live reads

    • WXCV On-Air Personality
      • Jan 2014 - Jul 2015

      Maintained and built a positive, cooperative attitude within the station and had strong community involvementManaged Social Media pages as well as wrote daily blogs Prepared and created a topical show by gathering information and creating on-air featuresProduced liners, found and edited sound clipsSpoke and interacted with members of listening audience at live remotesEmceed and enhanced the entertainment for family friendly community eventsPrepared and lead live on-air interviews on a monthly basis

    • United States
    • 1 - 100 Employee
    • Server/Bartender/Assistant Manager
      • Oct 2011 - Dec 2013

      Responsible for overseeing opening / closing duties and mentoring new servers regarding menu items, company policies and proceduresSignificantly increase guest check averages by promoting appetizers, desserts and specialty itemsCollaborated in creating weekly drink specials to market new productsThorough knowledge of menu offerings, including food, wine and craft beerMultitask on a daily basis while remaining professional and courteous in a fast-paced environment Responsible for overseeing opening / closing duties and mentoring new servers regarding menu items, company policies and proceduresSignificantly increase guest check averages by promoting appetizers, desserts and specialty itemsCollaborated in creating weekly drink specials to market new productsThorough knowledge of menu offerings, including food, wine and craft beerMultitask on a daily basis while remaining professional and courteous in a fast-paced environment

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Programming/Production Internship
      • Jun 2011 - Sep 2011

      Produced audio segments in a timely and professional manner with consideration for length and contentWrote scripts for news and features with attention to detail for on-air soundFound sound clips and used VoxPro to edit with a quick turnaroundKnowledge of microphone placements for guests that came on the showAnswered phone calls and spoke to listeners for weekly contests Produced audio segments in a timely and professional manner with consideration for length and contentWrote scripts for news and features with attention to detail for on-air soundFound sound clips and used VoxPro to edit with a quick turnaroundKnowledge of microphone placements for guests that came on the showAnswered phone calls and spoke to listeners for weekly contests

    • United States
    • Higher Education
    • 700 & Above Employee
    • Producer/On-Air Talent
      • May 2011 - Aug 2011

      Possessed good interviewing, communication and organizational skillsKnowledge of recording, editing and script writingResponsible for reviewing and editing recordings, such as interviews and news clips Responsible for handling calls during the shows Updated social media websites, such as Facebook and TwitterConducted research and show prep for certain segments Possessed good interviewing, communication and organizational skillsKnowledge of recording, editing and script writingResponsible for reviewing and editing recordings, such as interviews and news clips Responsible for handling calls during the shows Updated social media websites, such as Facebook and TwitterConducted research and show prep for certain segments

    • Public Policy Offices
    • 1 - 100 Employee
    • Server
      • May 2009 - Jul 2011

      Known for exceeding customer expectations and maintaining poise and a sense of humor in fast paced environmentsThorough knowledge of menu offerings, including food, wine and craft beerAssured the highest standards of service and qualityCocktail waitress during music performancesResponsible for daily prepping and nightly side workPossess a fantastic memory and excellent listening skills, resulting in highly accurate order placement. Known for exceeding customer expectations and maintaining poise and a sense of humor in fast paced environmentsThorough knowledge of menu offerings, including food, wine and craft beerAssured the highest standards of service and qualityCocktail waitress during music performancesResponsible for daily prepping and nightly side workPossess a fantastic memory and excellent listening skills, resulting in highly accurate order placement.

    • United States
    • Broadcast Media Production and Distribution
    • 500 - 600 Employee
    • Sales/Marketing Internship
      • Aug 2009 - Dec 2009

      Attended various events to promote the stationCalled and logged winners into ExcelPrize documentation and distributionUpdated social media websites, including Facebook and MyspaceAssembled and disassembled sound system at eventsComposed background information for the “Thursday Artist Portrait” Wrote press releases Attended various events to promote the stationCalled and logged winners into ExcelPrize documentation and distributionUpdated social media websites, including Facebook and MyspaceAssembled and disassembled sound system at eventsComposed background information for the “Thursday Artist Portrait” Wrote press releases

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Promotions/Marketing Internship
      • May 2008 - Aug 2008

      Called and logged winners into Promo SuiteAttended various events, including parades and in store visits, to promote the stationInteracted with listeners by striking up conversations and handing out prizesProvided creative ideas for events and performed any in-office tasks, such as prize distributionAssembled and disassembled sound system at remotes Called and logged winners into Promo SuiteAttended various events, including parades and in store visits, to promote the stationInteracted with listeners by striking up conversations and handing out prizesProvided creative ideas for events and performed any in-office tasks, such as prize distributionAssembled and disassembled sound system at remotes

    • United States
    • Higher Education
    • 700 & Above Employee
    • Producer/On-Air Talent
      • Jan 2005 - May 2006

      Possessed good interviewing, communication and organizational skillsKnowledge of recording, editing and script writingRecorded spots and did voice-over work for the stationResponsible for handling calls during the showsRan live board and followed program log Possessed good interviewing, communication and organizational skillsKnowledge of recording, editing and script writingRecorded spots and did voice-over work for the stationResponsible for handling calls during the showsRan live board and followed program log

Education

  • Columbia College Chicago
    Bachelors, Radio and Marketing
    2010 - 2012
  • Illinois Center for Broadcasting-Lombard Campus
    Diploma, Radio and Television Broadcasting
    2009 - 2009
  • Eastern Illinois University
    Mass Communication/Media Studies
    2005 - 2007
  • Lemont High School
    -

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