Intake Specialist

• Jul 2022 - Present

Adult Protective Services Lead Caseworker

• Jan 2022 - Jul 2022

Adult Protective Services Caseworker

• Nov 2020 - Dec 2021

On call Case Manager

• Oct 2020 - May 2022

Office Assistant

• May 2019 - Jun 2019

Social Services Intern

• Jul 2018 - May 2019

Respond appropriately to residents’ feedback by forwarding issues to relevant departments or resolving issues independently Perform social, cognitive, and mood evaluations for residents Enter Resident data and confidential case documentation Work with severe mental illness, homelessness, and the dually diagnosed Present case history material for review and discussion with other staff members Respond appropriately to residents’ feedback by forwarding issues to relevant departments or resolving issues independently Perform social, cognitive, and mood evaluations for residents Enter Resident data and confidential case documentation Work with severe mental illness, homelessness, and the dually diagnosed Present case history material for review and discussion with other staff members

Library Assistant

• Aug 2016 - Apr 2019

Maintained a well-rounded knowledge of automated library systems Answered patrons’ questions and assisted in finding materials requested utilizing the library’s computer system Oversaw the check-in and check-out process of books and materials at the circulation desk Maintained a well-rounded knowledge of automated library systems Answered patrons’ questions and assisted in finding materials requested utilizing the library’s computer system Oversaw the check-in and check-out process of books and materials at the circulation desk

Receptionist

• May 2017 - Jan 2019

Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. Answered and directed incoming calls using multi-line telephone system. Took accurate messages for staff and management to facilitate open and speedy communication. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. Answered and directed incoming calls using multi-line telephone system. Took accurate messages for staff and management to facilitate open and speedy communication.

Teachers Aide

• May 2018 - Aug 2018

Packing Assistant

• Jun 2014 - Jun 2017

Dietary Aide

• May 2015 - May 2016