Lauren Dublin

Communications Specialist at Wright-Hennepin Cooperative Electric Association
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Communications Specialist
      • May 2022 - Present
    • Non-profit Organizations
    • 700 & Above Employee
    • Sales/Marketing Coordinator
      • Nov 2018 - May 2022

      Tour prospective residents and families through apartments at all levels of care offered. Accurately respond to all email, phone, and face to face inquiries in a timely manner, including providing outside resources regarding senior housing or healthcare. Actively track and maintain all interactions in CRM system to ensure continuity of communication with prospective residents & families across housing staff. Prepare lease documentation and ensure all paperwork is completed, filed and maintained correctly. Provide new residents with welcome basket, welcome signs, name tag, and balloon. Be responsible for all volunteer recruitment, orientation & onboarding processes. Plan, organize, and host annual volunteer appreciation party, with attendance of approximately 30-50 people. Act as supervisor in dining room, ensuring orders are taken and served in a timely and accurate fashion. Attend and contribute to meetings with RRR Committee to plan staff events for entire campus; create flyers or signage for all events. Track donations to facility & write thank you letters for tax purposes. Write content for, edit and produce monthly newsletter, which is mailed to over 150 homes and distributed to all apartments, care center and long term care rooms. Maintain relationships with other communities in the area to keep tabs on their marketing efforts and apartment availability. Coordinate move in and out dates with families and other departments such as billing, nursing & maintenance. Assist residents with tasks such as looking up phone numbers or registering for shopping or doctor transportation trips. Reserve community & guest suite rooms for visitors and residents. Observe HIPAA privacy standards in all interactions. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Marketing & Publicity Coordinator
      • Aug 2016 - Sep 2018

      Coordinate with bloggers and other local organizations such as YMCAs and children's museums for grassroots marketing efforts such as ticket giveaways and other event promotions. Work with venues, bloggers and media to ensure all graphic design needs are met. Write social media scripts for venues and bloggers to use for tour promotion. Manage all shipping for marketing department. Work with venue box offices to ensure comp tickets are pulled and new discount codes are built correctly. Write all day-to-day press releases for all VStar properties. Serve as main point of contact for charitable ticket donations, including partnerships with VetTix, Tickets for Kids, and Casey Cares Foundation. Assist with setting group sales budgets for venues. Compile and keep current media lists for all cities the properties will be touring to. Track media coverage all VStar properties receive. Assemble weekly reports summarizing coverage all properties received over the course of the week, and that all markets that closed the previous week received. Update websites for all VStar touring properties to keep messaging and tour dates accurate. Serve as main contact point for marketing activation partnership appearing in select markets. Support marketing and public relations managers in planning special events. Respond to customers on VStar's social media pages regarding questions or complaints about our properties. Other tasks as assigned. Show less

    • Point of Sale Team Member
      • Jul 2016 - Jul 2016

      Set up iPads and cash boxes across Grant Park for all point of sale areas. Check in continually with bar and merchandise tent managers in assigned area to ensure all iPads were working correctly. Troubleshoot problems with iPads disconnecting from wi-fi. Interact with Lollapalooza attendees and volunteers at all tents and across Grant Park. Set up iPads and cash boxes across Grant Park for all point of sale areas. Check in continually with bar and merchandise tent managers in assigned area to ensure all iPads were working correctly. Troubleshoot problems with iPads disconnecting from wi-fi. Interact with Lollapalooza attendees and volunteers at all tents and across Grant Park.

    • Administrative Services Office Assistant
      • Mar 2014 - May 2016

      Resolve questions about housing and dining contracts and residence halls face-to-face, and via phone and email. Decorate bulletin board and office windows with relevant and timely information. Alphabetizing, filing, copying, other office duties as needed. Resolve questions about housing and dining contracts and residence halls face-to-face, and via phone and email. Decorate bulletin board and office windows with relevant and timely information. Alphabetizing, filing, copying, other office duties as needed.

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Promo Crew
      • Jul 2015 - Apr 2016

      Assist with Fan Relations table distributing hats or pucks and interacting with fans. Help at sign making station, equipment try-on, and other kids’ zone activities. Encourage fans to participate in Chuck a Puck promotion. Handle cash resulting from Chuck a Puck sales. Assist with set up and tear down of game events. Assist with Fan Relations table distributing hats or pucks and interacting with fans. Help at sign making station, equipment try-on, and other kids’ zone activities. Encourage fans to participate in Chuck a Puck promotion. Handle cash resulting from Chuck a Puck sales. Assist with set up and tear down of game events.

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Marketing Intern
      • Jan 2015 - Dec 2015

      Serve as lead intern for the 2015 softball season, and run videoboard graphics for home games. Coordinate national anthem performers for all home softball games. Work closely with local youth softball coaches for the Anthem Buddies program. Assist with set up and execution of in-game promotions for men’s and women’s basketball, gymnastics, wrestling, and softball. Coordinate and assist with check-in for youth programs such as Daddy Daughter night and post-game clinics. Assist with various other office duties, such as rolling t-shirts and posters and mailing promotional items. Show less

    • Fundraising Committee Member
      • Oct 2014 - May 2015

      Generate new and unique fundraising ideas for club. Help find sponsorships and photo booth items for Have a Heart adoption event. Distribute fliers for various club events such as bake sales, our 5K race, and Have a Heart adoption event. Generate new and unique fundraising ideas for club. Help find sponsorships and photo booth items for Have a Heart adoption event. Distribute fliers for various club events such as bake sales, our 5K race, and Have a Heart adoption event.

    • Assistant Activities Director
      • Sep 2013 - Dec 2014

      Assist the Activities Director with planning the large-scale event for Iowa State’s AfterDark event, which occurs once a month. Create clues, prizes, and activities for scavenger hunt and trivia game activities. Advertise the event the week of, by passing out candy, fliers, magnets etc. to students. Assist the Activities Director with planning the large-scale event for Iowa State’s AfterDark event, which occurs once a month. Create clues, prizes, and activities for scavenger hunt and trivia game activities. Advertise the event the week of, by passing out candy, fliers, magnets etc. to students.

    • Team Leader
      • Aug 2013 - Aug 2014

      Led a group of 3-5 incoming students around campus to help ease their transition to campus and college life. Escorted group to various required programs and popular campus hotspots such as the library and dining halls Led a group of 3-5 incoming students around campus to help ease their transition to campus and college life. Escorted group to various required programs and popular campus hotspots such as the library and dining halls

    • Traditions Co-Chair
      • Oct 2013 - Mar 2014

      Plan and organize VEISHEA Tournaments’ traditional events such as the canoe races, Battleship, and the 5K. Contact related clubs to raise awareness of event, ask local businesses for sponsorships. Increased 5K signups by 250% and reached Battleship registration limits. Plan and organize VEISHEA Tournaments’ traditional events such as the canoe races, Battleship, and the 5K. Contact related clubs to raise awareness of event, ask local businesses for sponsorships. Increased 5K signups by 250% and reached Battleship registration limits.

Education

  • Iowa State University
    Bachelor's Degree, Marketing, Public Relations
    2012 - 2016

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