Lauren Drow

Minnesota Regional Contact - Volunteer at Burning Man
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Location
Minneapolis, Minnesota, United States, US

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Mohamed Aly Kaba

I had an opportunity to study with Lauren, she is a great student and good communicator.

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Experience

    • United States
    • Technology, Information and Internet
    • Minnesota Regional Contact - Volunteer
      • Nov 2013 - Present

      • Connection point between the Burning Man organization, the Burning Man Minnesota region,and participants across the globe• Facilitate regional community outreach, education, and guidance toward resources• Manage and moderate regional and community web pages, email lists, and social media• Update web pages and calendars, add new members, moderate posts, share information• Contact person responsible for email to and from minnesota@burningman.org• Co-create annual reports about the Minnesota community• Attended four Burning Man Global Leadership Conferences in San Francisco, CA

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Restaurant Server, Bar-back, & Temporary Bar Manager
      • Mar 2018 - Mar 2020

      • Customer Service - greeted patrons, took orders, served food and beverages, cleared and cleaned tables• Bar Manager - Temporarily performed bar management duties while a coworker was on maternity leave. Ordered all bar supplies, communicated with vendors, tracked inventory, assisted in managing set up for the Summer bar and patio service. • Customer Service - greeted patrons, took orders, served food and beverages, cleared and cleaned tables• Bar Manager - Temporarily performed bar management duties while a coworker was on maternity leave. Ordered all bar supplies, communicated with vendors, tracked inventory, assisted in managing set up for the Summer bar and patio service.

    • Office Manager
      • Jul 2016 - May 2017

      • Reception - greeted incoming clients, scheduled appointments, answered phone calls,responded to emails, accepted payment, fulfilled patient and doctor requests• Administrative - completed data entry, filing, record requests, insurance billing, accountresearch and correction, patient follow ups, travel arrangements, bookkeeping and bankingtransactions, light cleaning duties, completed product and office supply orders• Marketing - updated and maintained website using Squarespace, edited and publishedrecurring newsletter with MailChimp, planned and set up special events, coordinated withevent partners, designed flyers for print with Canva.com, promoted brand

    • United States
    • Financial Services
    • 700 & Above Employee
    • Work Director 2, Robert Half Contractor
      • Oct 2015 - Jul 2016

      • Identified mortgage documents• Worked with emBTRUST, Microsoft Office, and other computer programs daily• Sampled, quality checked, and audited the work of processors for consistency and accuracy• Quality checked (QC) prior reviewed files and documents on system for accuracy• Gave feedback to processors regarding quality and quantity of work, ensured appropriatecorrections were made• Made observations about staff performance and provided input to managers• Trained employees as needed• Identified deficiencies within the department and communicated those findings to management• Worked with members of the Relationship Management team to resolve client concerns

    • Administrative Assistant & Restaurant Server
      • Dec 2014 - Jan 2016

      • Office Administration - filed documents, created newsletters, communicated with vendors,maintained employee files, assisted the general manager with additional tasks• Bookkeeping - Reconciled daily totals, created month end packets for accountant• Special Project - Created sales report for 1.5 years of past data for company owners• Customer Service - greeted patrons, took orders, served, cleaned tables and work area• Office Support - filed documents, created newsletters, maintained employee files

    • Temporary Customer Service Specialist, Bookstore
      • Dec 2014 - Jan 2015

    • Think Tanks
    • 1 - 100 Employee
    • Home Cleaning Professional
      • Oct 2012 - Aug 2014

    • Administrative Support Professional
      • 2011 - 2014

    • Primary Caregiver
      • Mar 2013 - Aug 2013

    • Temporary Customer Service Specialist, Bookstore
      • Dec 2013 - Jan 2014

    • Restaurant Server
      • Oct 2010 - Jun 2012

    • United States
    • Barista
      • Oct 2006 - Oct 2010

Education

  • Minneapolis Community and Technical College
    Associate of Science (A.S.) in Business Management, Business Managment
    2012 - 2015

Community

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