Experience

AEON Credit Service (M) Berhad

• Malaysia
• Financial Services
• 100 - 200 Employee

• Training Manager

  • Mar 2022 - Present

  Managing all 3,000 employees Learning and Development to support on related job functions Managing all 3,000 employees Learning and Development to support on related job functions



Manulife

• Canada
• Insurance
• 700 & Above Employee

• Training Manager

  • Jul 2018 - Dec 2021

  Sales and Leadership Coach for both Insurance and Unit Trust agency force. Managing Sales and Leadership Training Team for all agencies productivity Training Program. Sales and Leadership Coach for both Insurance and Unit Trust agency force. Managing Sales and Leadership Training Team for all agencies productivity Training Program.



Public Mutual Berhad

• Malaysia
• Financial Services
• 700 & Above Employee

• Trainer

  • Apr 2013 - Jan 2018

  Supporting and facilitating more than 100 agencies through: 1) Conducting trainings and workshops 2) Research, design and develop training courses 3) Group and Personal Coaching 4) Organised team building 5) Ensure training objective are met and achieved Training and developing/updating on courses in English, Chinese and Malay. Course conducted in Public Mutual are listed as below: 1) Customer Service 2) Selling Skills 3) Up Your Selling Skills 4) Customer Retention Unit 5) Ready for Growth 6) Anti Money Laundering Act 7) Induction Program 8) Enhanced Productivity 9) Understanding of Unit Trust 10)Best Practices in Marketing Unit Trust 11)The Science of Getting Rich 12)Enhance Productivity (10 weeks intensive selling consultation with sales tracking) 13)Image development 14)Private retirement Scheme 15)Need Based Selling Show less



Senheng Electric (KL) Sdn Bhd

• Malaysia
• Retail
• 300 - 400 Employee

• Corporate Trainer

  • Jan 2010 - Dec 2012

  Training all level of staff on: Sales Techniques, Communication Skills, Marketing, Organizational Behavior, Entrepreneurship and more... Training all level of staff on: Sales Techniques, Communication Skills, Marketing, Organizational Behavior, Entrepreneurship and more...



RSM Profit Improvement Sdn Bhd

• Kuala Lumpur, Malaysia

• Management Consultant

  • Jan 2008 - Dec 2009

  Professionally giving consultation service to 5 companies throughout these 2 years in RSM Profit Improvement. Work closely with company's top management, to advise them the most effective and efficient opportunity to improve their profits, and implement systems for middle and lower management as to result more effective use time(KPI), thus to reduce unecessary cost and improve productivity and profit improved Professionally giving consultation service to 5 companies throughout these 2 years in RSM Profit Improvement. Work closely with company's top management, to advise them the most effective and efficient opportunity to improve their profits, and implement systems for middle and lower management as to result more effective use time(KPI), thus to reduce unecessary cost and improve productivity and profit improved