Laurence Harroch

Head of Global Operations and Account Services at BIOTOP PROFESSIONAL
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Bio

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5.0

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Carlos R.

I have had the pleasure in working with Laurence for the last 4 years, and I can only say that she makes my role and my teams role much easier to manage every day. Besides all her credentials, she brings experience, an amazing work ethics and a desire to look at solutions for every problem that we encounter - even outside her role and responsibilities. Laurence is a team player, and an amazing colleague to count on. She is an invaluable asset to our organization.

Moran Tabak

Laurence is one of the most hands on, all rounded and caring account manager. I worked with Laurence on multiple projects, and she was always on the top of her game when it comes to providing solutions and facilitating smooth business. She is a team player and always giver her 150%.

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Credentials

  • Operations Management
    Alison
    Sep, 2023
    - Oct, 2024
  • Citrix Certified Sales Professional 2015
    Citrix
    Oct, 2015
    - Oct, 2024

Experience

    • Cyprus
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Head of Global Operations and Account Services
      • 2020 - Present

    • Senior Account Manager
      • 2018 - 2020

    • Israel
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Senior Account and Operations Manager
      • Jan 2016 - Jan 2018

      DAFNI produces hair straightening brushes designed to straighten hair quickly and easily, using innovative ceramic and 3D surface technology. Served as global logistics manager to ensure successful delivery of shipments. Managed all compliance and regulations with both local and international customs, as well as coordinated all required payment terms with the relevant financial institutions. Implemented new procedures to improve operational internal processes of the company. Identified needs and developed solutions to address all issues related to B2B clients, some of whom included Sephora, Harrods, Target, QVC, and Walmart. Coordinated between multiple internal divisions and external agencies to support rapid, accurate delivery of equipment, materials, and resources. Established and implemented effective training programs for both distributors and retailers. Designed and managed all exhibition booths, as well as all related contracts and suppliers for each exhibition. Show less

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Lead and Head of Client Success Management
      • May 2015 - Dec 2015

      Cloud Computing Established department, developed roles, and hired a team. Training included Citrix software certification and SuiteCRM. Defined all routines, practices, and processes as part of the establishment of the department. Designed marketing and brand strategy, as well as the company website, while partnering with UI/UX to publish the designs. Developed long-term relationships with B2B clients, and connected with key business executives, stakeholders, and SaaS providers to ensure timely and successful delivery of our solution per their needs Met all sales targets through the direct sales channel and led expansion into new markets as well as continued expansion amongst existing clients. Created, negotiated, and closed commercial agreements. Promoted company on an international level and was responsible for selection of Hub-Square to the November 2015 Web Summit in Dublin. Show less

    • France
    • Investment Management
    • 1 - 100 Employee
    • Quality Control Manager
      • Jan 2012 - Apr 2014
    • Manager
      • Dec 2010 - Jun 2011
    • Spain
    • Restaurants
    • 1 - 100 Employee
    • Manager
      • Mar 2008 - Dec 2010
    • Project Administrator
      • Mar 2007 - Jul 2008

Education

  • IUT Rene Descartes
    Statistique et Traitement Informatique des données

Community

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