Laurence LAMOUR
Directeur Général Adjoint en charge de la Direction Service aux Clients - Membre du comité exécutif at BCA Expertise- Claim this Profile
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Bio
Julio Franca
I had the honour of working with Laurence. She is a high caliber executive with incredible ability to translate the needs of the customers/business into operational actionable. She is extremely results oriented and will always challenge the teams for going an extra mile. She is very pleasant to work with, and yet knows how to have a ' hard conversation' focused on results and leave with an yet stronger relationship. During the approx. 12 months we worked together, i was positively impressed with the ability she formed, continuously coach and recognised her teams. We worked together in a very internationally oriented environment and she was very skilful in building and maintaining long-standing relationships with direct and indirect teams members, either upwards or downwards in terms of hierarchy level - and either working face-to-face or remotely via technology usage. Last but not least, she can elaborate the 'helicopter view' of the challenges but also she can go very much in details of them and yet keeping her deep expertise acquired through progressively more and more senior roles. I strongly recommend Laurence for any situation that you might need some of the differentiated skills above.
Julio Franca
I had the honour of working with Laurence. She is a high caliber executive with incredible ability to translate the needs of the customers/business into operational actionable. She is extremely results oriented and will always challenge the teams for going an extra mile. She is very pleasant to work with, and yet knows how to have a ' hard conversation' focused on results and leave with an yet stronger relationship. During the approx. 12 months we worked together, i was positively impressed with the ability she formed, continuously coach and recognised her teams. We worked together in a very internationally oriented environment and she was very skilful in building and maintaining long-standing relationships with direct and indirect teams members, either upwards or downwards in terms of hierarchy level - and either working face-to-face or remotely via technology usage. Last but not least, she can elaborate the 'helicopter view' of the challenges but also she can go very much in details of them and yet keeping her deep expertise acquired through progressively more and more senior roles. I strongly recommend Laurence for any situation that you might need some of the differentiated skills above.
Julio Franca
I had the honour of working with Laurence. She is a high caliber executive with incredible ability to translate the needs of the customers/business into operational actionable. She is extremely results oriented and will always challenge the teams for going an extra mile. She is very pleasant to work with, and yet knows how to have a ' hard conversation' focused on results and leave with an yet stronger relationship. During the approx. 12 months we worked together, i was positively impressed with the ability she formed, continuously coach and recognised her teams. We worked together in a very internationally oriented environment and she was very skilful in building and maintaining long-standing relationships with direct and indirect teams members, either upwards or downwards in terms of hierarchy level - and either working face-to-face or remotely via technology usage. Last but not least, she can elaborate the 'helicopter view' of the challenges but also she can go very much in details of them and yet keeping her deep expertise acquired through progressively more and more senior roles. I strongly recommend Laurence for any situation that you might need some of the differentiated skills above.
Julio Franca
I had the honour of working with Laurence. She is a high caliber executive with incredible ability to translate the needs of the customers/business into operational actionable. She is extremely results oriented and will always challenge the teams for going an extra mile. She is very pleasant to work with, and yet knows how to have a ' hard conversation' focused on results and leave with an yet stronger relationship. During the approx. 12 months we worked together, i was positively impressed with the ability she formed, continuously coach and recognised her teams. We worked together in a very internationally oriented environment and she was very skilful in building and maintaining long-standing relationships with direct and indirect teams members, either upwards or downwards in terms of hierarchy level - and either working face-to-face or remotely via technology usage. Last but not least, she can elaborate the 'helicopter view' of the challenges but also she can go very much in details of them and yet keeping her deep expertise acquired through progressively more and more senior roles. I strongly recommend Laurence for any situation that you might need some of the differentiated skills above.
Experience
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BCA Expertise
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French Southern Territories
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Information Services
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500 - 600 Employee
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Directeur Général Adjoint en charge de la Direction Service aux Clients - Membre du comité exécutif
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Sep 2018 - Present
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Cegedim Insurance Solutions
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France
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IT Services and IT Consulting
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400 - 500 Employee
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Directeur Général Adjoint, en charge de la Gestion Déléguée
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Feb 2017 - Sep 2018
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Europ Assistance
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France
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Insurance
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700 & Above Employee
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Directeur des opérations, membre du comité de direction
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Dec 2005 - Jun 2016
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Directeur adjoint des opérations
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May 2004 - Nov 2005
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SYKES
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Directeur Sykes France
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Oct 2002 - Oct 2003
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SYKES
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Responsable des opérations
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1998 - 2002
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CLG informatique
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Région de Paris, France
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Responsable achats et relations clientèle
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1996 - 1998
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Livingstone Technologies SA
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Région de Paris, France
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Directeur exploitation, adjoint au DG
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1990 - 1996
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MABE SA
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Région de Paris, France
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Responsable des achats et de l'administration des ventes
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1989 - 1990
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MANHATTAN SA
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Région de Paris, France
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Directeur général
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1988 - 1989
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IEF SA
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Région de Paris, France
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Responsable logistique
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1986 - 1988
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Education
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1982 - 1985
Neoma Business School Rouen
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1981 -
Lycée Benjamin Franklin Orléans
Baccalauréat série C
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