Lauren Cabe
Head of Operations and Client Experience at Pro Athlete Advantage- Claim this Profile
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Bio
Christopher Lambrecht
Of all the things that come to mind when I think of Lauren, her creativity is one that stands out. From creating solutions to problems we didn't even know existed to building processes to improve things going forward, she is always quick to come up with great ideas. I have worked with Lauren for 3 years though our professional relationship has varied greatly throughout. I started at PSIA-AASI around the same time as Lauren and in a similar position although she soon became my manager. As a manager she excelled in making sure her staff was in good spirits as well as efficient. She then moved on to be a Partnerships Coordinator which is a role that was not only built specifically for her but one that she has thrived in. I am yet to meet an individual who she doesn’t get along with and after having a front row seat for the past few years, I believe anyone would be lucky to work with Lauren.
Morgan DiGiovanni
Lauren is a phenomenal leader, critical thinker and co-worker. I had the privilege of working with Lauren at Timberline Adventures, leading zipline tours together. I am always impressed with Lauren's ability to work with a team. She embodies the characteristics of an excellent leader; she gives grace and empathy, provides constructive feedback and cultivates an atmosphere of collaboration. No matter the situation, Lauren always makes sure everyone feels heard, valued and appreciated. Lauren would be a fantastic asset to any team. It is a pleasure to know Lauren and I give her my highest recommendation.
Christopher Lambrecht
Of all the things that come to mind when I think of Lauren, her creativity is one that stands out. From creating solutions to problems we didn't even know existed to building processes to improve things going forward, she is always quick to come up with great ideas. I have worked with Lauren for 3 years though our professional relationship has varied greatly throughout. I started at PSIA-AASI around the same time as Lauren and in a similar position although she soon became my manager. As a manager she excelled in making sure her staff was in good spirits as well as efficient. She then moved on to be a Partnerships Coordinator which is a role that was not only built specifically for her but one that she has thrived in. I am yet to meet an individual who she doesn’t get along with and after having a front row seat for the past few years, I believe anyone would be lucky to work with Lauren.
Morgan DiGiovanni
Lauren is a phenomenal leader, critical thinker and co-worker. I had the privilege of working with Lauren at Timberline Adventures, leading zipline tours together. I am always impressed with Lauren's ability to work with a team. She embodies the characteristics of an excellent leader; she gives grace and empathy, provides constructive feedback and cultivates an atmosphere of collaboration. No matter the situation, Lauren always makes sure everyone feels heard, valued and appreciated. Lauren would be a fantastic asset to any team. It is a pleasure to know Lauren and I give her my highest recommendation.
Christopher Lambrecht
Of all the things that come to mind when I think of Lauren, her creativity is one that stands out. From creating solutions to problems we didn't even know existed to building processes to improve things going forward, she is always quick to come up with great ideas. I have worked with Lauren for 3 years though our professional relationship has varied greatly throughout. I started at PSIA-AASI around the same time as Lauren and in a similar position although she soon became my manager. As a manager she excelled in making sure her staff was in good spirits as well as efficient. She then moved on to be a Partnerships Coordinator which is a role that was not only built specifically for her but one that she has thrived in. I am yet to meet an individual who she doesn’t get along with and after having a front row seat for the past few years, I believe anyone would be lucky to work with Lauren.
Morgan DiGiovanni
Lauren is a phenomenal leader, critical thinker and co-worker. I had the privilege of working with Lauren at Timberline Adventures, leading zipline tours together. I am always impressed with Lauren's ability to work with a team. She embodies the characteristics of an excellent leader; she gives grace and empathy, provides constructive feedback and cultivates an atmosphere of collaboration. No matter the situation, Lauren always makes sure everyone feels heard, valued and appreciated. Lauren would be a fantastic asset to any team. It is a pleasure to know Lauren and I give her my highest recommendation.
Christopher Lambrecht
Of all the things that come to mind when I think of Lauren, her creativity is one that stands out. From creating solutions to problems we didn't even know existed to building processes to improve things going forward, she is always quick to come up with great ideas. I have worked with Lauren for 3 years though our professional relationship has varied greatly throughout. I started at PSIA-AASI around the same time as Lauren and in a similar position although she soon became my manager. As a manager she excelled in making sure her staff was in good spirits as well as efficient. She then moved on to be a Partnerships Coordinator which is a role that was not only built specifically for her but one that she has thrived in. I am yet to meet an individual who she doesn’t get along with and after having a front row seat for the past few years, I believe anyone would be lucky to work with Lauren.
Morgan DiGiovanni
Lauren is a phenomenal leader, critical thinker and co-worker. I had the privilege of working with Lauren at Timberline Adventures, leading zipline tours together. I am always impressed with Lauren's ability to work with a team. She embodies the characteristics of an excellent leader; she gives grace and empathy, provides constructive feedback and cultivates an atmosphere of collaboration. No matter the situation, Lauren always makes sure everyone feels heard, valued and appreciated. Lauren would be a fantastic asset to any team. It is a pleasure to know Lauren and I give her my highest recommendation.
Experience
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Pro Athlete Advantage
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United States
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Professional Training and Coaching
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Head of Operations and Client Experience
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Mar 2022 - Present
Building Mentally Tough leaders and leadership teams around the world! We coach business leaders (including insurance producers, sales leaders, and executive leaders) on how to be mentally tough and leadership-focused so they can show up as the greatest CEO and leaders of their business each and every day. If you are looking to take your leadership and mindset to the next level, including for your company and team, please contact us at theteam@mattphillipscoaching.com. Building Mentally Tough leaders and leadership teams around the world! We coach business leaders (including insurance producers, sales leaders, and executive leaders) on how to be mentally tough and leadership-focused so they can show up as the greatest CEO and leaders of their business each and every day. If you are looking to take your leadership and mindset to the next level, including for your company and team, please contact us at theteam@mattphillipscoaching.com.
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PSIA - AASI Professional Ski Instructors of America - American Association of Snowboard Instructors
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United States
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Non-profit Organizations
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1 - 100 Employee
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Partnerships Manager
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Jun 2020 - Mar 2022
The National Certification body for all ski and snowboard instructors with over 35,000 members. As a partnerships manager, I manage over 75 partners creating marketing strategies and business development opportunities to promote their products to the outdoor industry. 🔷 Created new marketing revenue channel through product/sales opportunities and offers for partner placements in company podcasts, webinars, ads, and emails resulting in $175,000 of revenue. 🔷 Successfully invoiced and collected all partnership payments before fiscal year-end for first time in company history. 60% of total revenue comes from these partnership contracts. 🔷 Successfully continue to lead, manage, and execute special projects such as Team Training, National Academy, Women of Winter project, Outdoor Retailer booth, and various photo/video shoots for product/partners, all on time, within budget, and all parties feeling successful. 🔷 Created new method for inside sales opportunities for reoccurring partners through selling sponsored emails, website ads, podcasts, and webinars resulting in increased revenues for all parties. 🔷 Took initiative to find creative, outside-the-box ways to foster and develop strong collaborative relationships with partners resulting in new company record for total number of partnerships. 🔷 Continue to take initiative to find opportunities to go above and beyond current scope of partnership coordinator to help fill company gaps demonstrated by managing national team, ordering uniforms from The North Face, and processing catalog and product inventory/orders. 🔷Took initiative to revamp a partnership department lacking effective communication and processes into a highly organized and profitable business segment. Demonstrated by increased number of new partners by 20% and revitalized old partnerships bringing back customers that left and are now happy and trusting again.
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Manager of Member Services and Events
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Oct 2018 - Jun 2020
The National Certification body for all ski and snowboard instructors with over 35,000 members. As an Events and Education Manager, I coordinated and led event creation and planning logistics to help member engagement and education.🔷 Stepped into leadership role of establishing and developing a successful team of employees by better aligning job duties through focusing on individual strengths; resulted in dramatic decrease in employee turnover and direct positive feedback from the individual employees. 🔷 As a leader, quickly gained the trust and respect of older employees by treating everyone with respect, actively listening while providing the tools they needed for success, as seen by creating new training system and rewarding hard work as not previously seen. 🔷 Increased customer satisfaction and memberships as a leader through supporting and empowering employees to create a culture of success. 🔷 Created and implemented new hiring and training programs resulting in better onboarding experience and improved employee performance, plus saving associated company resources. 🔷 Developed and implemented new email management system for all member services reps setting daily job duties/expectations resulting in increased productivity and goal achievement.
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Head Rush Technologies
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United States
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Recreational Facilities
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1 - 100 Employee
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Customer Service Representative
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Feb 2018 - Jul 2018
One of the leading auto-belay companies in the world. As a customer service representative, I assisted with order placement and fulfillment, customer satisfaction, and special projects. 🔷 Actively listened and effectively communicated with customers' questions, concerns, or comments to successfully resolve issues. 🔷 Liaised cross-functionally between sales, engineering, and operations to successfully problem-solve issues brought forth by customers. 🔷 Went above and beyond customer service role and assisted with and implemented special projects across multiple departments. 🔷 Quickly gained extensive knowledge in inventory management, order processing, and customer database software, increasing success in role.
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Timberline Adventures
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Property Manager
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Jun 2015 - Dec 2017
Outdoor adventure company with a treetop canopy tour. As the property manager, I managed all the company's functions, from logistics to safety to employee training.🔷 Hired new employees and led returning and new employee training to successfully onboard staff. 🔷 Led daily gear and course inspections to ensure 100% safety compliance. 🔷 Successfully led and managed all logistics for incoming and outgoing tours meeting 100% of daily goals. 🔷 Coordinated logistical procedures to increase efficiency and processes resulting in increased revenue. 🔷 As the Manager, created weekly schedule for staff members based on company needs and employee requests. 🔷 Developed and implemented company emergency action.
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Education
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Western Washington University
Bachelor's degree, Parks, Recreation and Leisure Facilities Management
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