Lauren Zanghi

Director of Operations and Compliance at Ayusa
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Italian -
Skills

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5.0

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Marcie Schneider

Lauren is one of the most dedicated and organized individuals I have encountered. She has that unique combination of attention to detail while at the same time a great rapport with her team, her colleagues and her leadership. I know that Lauren will have enormous success in her future due to her hard work, her enthusiasm, and the fact that she embraces each new project with thought, creativity and willingness. It was a pleasure to work with Lauren for three years.

Kelly Martinez, CSDS

It is always a joy to see extreme organization at play. I knew Lauren was systematic and analytical, but when the company undertook a complete folder structure and data migration project with Lauren at the helm, I saw her art and science in action; it was a beautiful thing. Over the course of years since, I have seen her take point on multiple projects and lead them with grace. Lauren not only excels in managing product and budget strategically, but in leading people, even remotely, internationally, and cross-culturally. She is candid, funny, caring, passionate, and genuine. A true asset to any team and company – I would work with Lauren any day of the week on any initiative, because I know it would be bound for success.

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Credentials

  • Construction Documents Technologist (CDT)
    The Construction Specifications Institute
    Apr, 2011
    - Nov, 2024
  • Series 65- Investment Adviser License
    Financial Industry Regulatory Authority
    Jul, 2009
    - Nov, 2024

Experience

  • Ayusa International
    • United States
    • International Affairs
    • 1 - 100 Employee
    • Director of Operations and Compliance
      • May 2018 - Present

      • Responsible for adherence to Department of State regulations for J-1 student exchange program bringing together 750 foreign students and host families annually • Manage operations and administrative team of three direct reports • Implemented independent contractor management system for 200-person national field team, resulting in 75% reduction in time-to-hire and contract renewal • Act as business lead, IT liaison, and power user for complex Salesforce instance • Determine annual IT strategy for new product development and regular maintenance • Resolve escalated compliance and IT issues for external and internal stakeholders Show less

  • Coda Biotherapeutics, Inc.
    • San Francisco Bay Area
    • Operations Manager
      • Jul 2017 - May 2018

      • Led setup and maintenance of lab research facility requiring capital spend in excess of $750,000 • Head of HR (Recruiting, Onboarding/Offboarding, Policies, Performance Management) • Established and developed 50+ vendor relationships • Implemented systems for purchasing and inventory management • Created SOP’s for purchasing, inventory, HR and lab management processes • Led setup and maintenance of lab research facility requiring capital spend in excess of $750,000 • Head of HR (Recruiting, Onboarding/Offboarding, Policies, Performance Management) • Established and developed 50+ vendor relationships • Implemented systems for purchasing and inventory management • Created SOP’s for purchasing, inventory, HR and lab management processes

  • Ulu Ventures
    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Director, Community & Operations
      • Aug 2016 - Feb 2017

      • Led collaboration with tax, legal, and financial firms to manage the operations of a $50M fund with 14 current investments and 64 previous investments • Created community experiences for Ulu’s portfolio companies, prospective entrepreneurs, prospective and actual Limited Partners, co-investors, and Stanford community members • Oversaw compliance for fund formation and management • Assisted in deal flow activities including diligence and contract review • Office Manager and Executive Assistant to Managing Partners Show less

  • Minerva Project
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Facilities Director
      • Nov 2014 - Jan 2016

      • Manage real estate leases and related contracts valued at $35M. Currently in negotiations for a build-to-suit option with TI’s of $1.2M and contract value of $13.2M• Oversee operational expenditures for student life and residences in excess of $100,000

    • Student Services & Operations Manager
      • May 2014 - Jan 2016

      • Ensure compliance with HR and immigration regulations related to entry into the US and employment eligibility for international students and employees• Work with counsel to develop processes and policies related to complex federal and state education regulations regarding addressing: sexual assault, anti-discrimination, and health, safety and disability of students• Recruit, train and supervise student service professionals including: mental health, special accommodations and risk management advisors• Manage event planning for week-long orientation program including entertainment and venue selection, materials, logistics and schedule planning • Develop and execute process to source visas for minimally viable pilot class of 80% international students. Class size planned to scale 100x in 2 years Show less

  • CEA CAPA Education Abroad
    • United States
    • Higher Education
    • 200 - 300 Employee
    • International Operations Manager
      • Sep 2013 - Mar 2014

      • Analyze location operations to identify areas of improvement, work to anticipate obstacles and initiate processes to optimize operational functions across 22 international sites affecting more than 3,000 students per annum and generating $40 million in revenue• Form and mobilize cross-functional teams of 5-25 to successfully deliver company initiatives and create a standard customer experience including managing the roll out of re-branding internationally with limited budget and a 2 month timeline• Develop operational budgets for international locations in collaboration with finance and operations ranging from $10,000 up to $2 million• Supervise domestic operations team consisting of a Student Affairs Manager and Program Associate and 4 internationally-based Program Directors Show less

    • Program Manager
      • Apr 2013 - Sep 2013

      • Oversee development for international locations resulting in reduced costs and increased revenue, including the successful revamp of products in Shanghai, China bringing the location from negative to positive net margin in 12 months and the development of 3 new programs in our UK locations over 18 months resulting in an increase of net margin of 4%• Strategize with university clients to develop customized programs for students accounting for $4 million in annual revenue• Resolve escalated customer service concerns to maintain customer satisfaction and uphold company policies• Spearhead companywide training initiatives reaching 60-130 people, including the use of an internal ticket system and the introduction of Salesforce CRM to international staff Show less

    • Senior Program Coordinator
      • Aug 2011 - Apr 2013

      • Organize and align with internal departments domestically and internationally to successfully deliver company initiatives• Actively research industry standards to enhance competitive advantage• See Program Manager Description

  • Abbie Gregg, Inc.
    • Project Coordinator
      • Jun 2009 - Aug 2011

      • Provided high level support to the President, VP of Operations and VP of Design through creation of project tracking reports, task allocation, client communication, procurement planning and invoicing for large design and construction projects ranging in scope from $500,000 to $200 million • Coordinated internationally with cross functional teams, simultaneously managing up to 5 projects requiring cross-cultural communication, problem solving and document management for all phases of design documents from Schematic Design (SD) through Construction Administration (CA) • Enhanced relationships with internal departments, vendors and global project partners headquartered in France and Saudi Arabia resulting in increased productivity and reduced time to task completion • Directed daily tasks for 3 person engineering administrative team Show less

  • Clear Energy Systems
    • Executive/Administrative Assistant to CEO
      • Feb 2006 - Jan 2009

      • Organized and executed the day-to-day operational functions of the company including project scheduling budgeting, marketing, HR, event planning, payroll and payroll tax forms processing, bookkeeping, AP/AR, and document management • Designed presentations for client, shareholder and executive/board member use and administered client, investor, vendor and board member communications • Formulated company brand identity and marketing strategy including the creation and updating of company website and materials including brochures and sales kits • Planned the travel, calendar, and daily communications for the CEO Show less

  • Royal Palms Resort
    • Executive Assistant to VP and Managing Director
      • Nov 2005 - Feb 2006

      Responsible for managing "Welcome" amenities for important guests and groups Arranged, updated and managed the calendar and travel schedule for the managing director Partnered with and provided support to all hotel departments to ensure the optimal guest Responsible for managing "Welcome" amenities for important guests and groups Arranged, updated and managed the calendar and travel schedule for the managing director Partnered with and provided support to all hotel departments to ensure the optimal guest

  • Associated Merchandising Corporation
    • Intern
      • Aug 2005 - Oct 2005

      Managed vendor communications on three sourcing projects Assisted sourcers with various tasks such as expense reports, preparing samples, and correspondence with clients Researched and provided feedback for potential new business relationships Managed vendor communications on three sourcing projects Assisted sourcers with various tasks such as expense reports, preparing samples, and correspondence with clients Researched and provided feedback for potential new business relationships

  • Red Marketing
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Administrative Assistant/Sales Support
      • Sep 2003 - May 2005

      Managed a database of over 10,000 contacts to establish and maintain client networks Recruited new clients through cold calling and direct sales Provided necessary research for contract proposals Managed a database of over 10,000 contacts to establish and maintain client networks Recruited new clients through cold calling and direct sales Provided necessary research for contract proposals

  • DeLeon Jewelers
    • Office Manager
      • Jun 2002 - May 2003

      Created and maintained an inventory/cataloguing system for all jewelry Managed business activities such as payroll and bookkeeping Served as a liaison between clients and employees Provided customer sales support and service Created and maintained an inventory/cataloguing system for all jewelry Managed business activities such as payroll and bookkeeping Served as a liaison between clients and employees Provided customer sales support and service

Education

  • Loyola Marymount University
    Bachelor, Business Administration; International Business
    2001 - 2005

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