Lauren Wilson

Customer Experience Manager at Addo Recovery
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Contact Information
us****@****om
(386) 825-5501
Location
West Jordan, Utah, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Experience Manager
      • Jun 2020 - Present

      Work with both clients and therapists to create a positive therapeutic experience. Take inbound calls and solve tickets to help match clients with the best fit therapist for them. Help them throughout their therapy journey to ensure that their needs are met. Work with both clients and therapists to create a positive therapeutic experience. Take inbound calls and solve tickets to help match clients with the best fit therapist for them. Help them throughout their therapy journey to ensure that their needs are met.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Scheduler
      • Apr 2019 - Present

      Registration and scheduling for imaging exams within Intermountain Healthcare for the Central and Southwest regions of Utah. Registration and scheduling for imaging exams within Intermountain Healthcare for the Central and Southwest regions of Utah.

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Receptionist
      • Jan 2019 - Present

      Temporary position answering phones and managing office and clerical work for mechanical and electrical engineers. Temporary position answering phones and managing office and clerical work for mechanical and electrical engineers.

Education

  • Brigham Young University
    Bachelor's degree, Psychology
    2018 - 2021

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