Experience

Daybreak Youth Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Training Specialist

  • May 2021 - Mar 2023

  Spokane, WA • Organizes, maintains and facilitates communication for Academy Week and ongoing training through Relias E-learning programs. • Maintains employee training needs and requirements agency wide. • Holds CPI Certification and maintains bi-annual refresher certification. • Attends and participates in clinical department meetings, as needed, providing client/staffing input and/or program progress. • Offers on-the-spot training and feedback in observation of the milieu and with all milieu… Show more • Organizes, maintains and facilitates communication for Academy Week and ongoing training through Relias E-learning programs. • Maintains employee training needs and requirements agency wide. • Holds CPI Certification and maintains bi-annual refresher certification. • Attends and participates in clinical department meetings, as needed, providing client/staffing input and/or program progress. • Offers on-the-spot training and feedback in observation of the milieu and with all milieu staff. • Assists clinical leadership team with policy, process, and staff resource development to ensure and • maintain a safe environment for staff and clients and demonstrate their application in the workplace. • Assisted with HR generalist tasks including resume screening, interviewing, onboarding, and disciplinary action.

• Program Team Manager

  • Oct 2020 - May 2021

  Spokane, Washington, United States • Train and supervise milieu staff including team leads and skills coaches • Assist in implementation of Trauma Focused CBT • Administrative duties and creation of standard operating procedures • Scheduling, interviewing, and hiring • Demonstrate techniques for early intervention to prevent emotional outbursts • Coordinate communication between client, guardians, clinical staff, and milieu

• Team Lead

  • May 2019 - Oct 2020

  Spokane, Washington, United States • Supervise a team of skills coaches • Ensure adequate staffing and client safety • Lead crisis intervention and de-escalation techniques • Coordinate communication between client, guardians, clinical staff, and milieu

• Skills Coach

  • May 2017 - Apr 2019

  Spokane, Washington, United States • Ensuring the safety of clients • Providing group therapy • Teaching basic life skills, DBT skills, and recovery resources • Supporting clients and providing them with a role-model for appropriate behavior



Frontier Behavioral Health

• Mental Health Care
• 200 - 300 Employee

• Crisis Interventionist

  • Feb 2021 - Mar 2023

  Spokane, Washington, United States • Provide telephone triage, de-escalation, and referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis. • Utilize assessment tools and training to evaluate risk. • Refer to appropriate level of care, including referrals to Designated Crisis Responders (DCR’s) when appropriate. • Provide callers with community resource information when appropriate. • Maintain up to date… Show more • Provide telephone triage, de-escalation, and referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis. • Utilize assessment tools and training to evaluate risk. • Refer to appropriate level of care, including referrals to Designated Crisis Responders (DCR’s) when appropriate. • Provide callers with community resource information when appropriate. • Maintain up to date knowledge of available community resources. • Assist clinical staff with follow up phone calls as requested and appropriate. • Provide telephone triage services to determine if caller is at risk and may need an immediate response, which may include active rescue to maintain his/her safety or the safety of others. Show less



Morning Star Boys' Ranch

• United States
• Mental Health Care
• 1 - 100 Employee

• Residential Director

  • May 2022 - Jan 2023

  Spokane, Washington, United States

• Residential Program Manager

  • Jan 2022 - Jun 2022

  Spokane, Washington, United States



Loyola Marymount University

• United States
• Higher Education
• 700 & Above Employee

• Student Supervisor

  • Feb 2016 - May 2017

  Los Angeles, California, United States • Supervise and support student employees in the William H. Hannon Library • Delegate tasks and ensure the functionality of collection management department of library