Lauren Thatcher

Customer Success at Phixer
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Location
US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Customer Success
      • Apr 2022 - Present

    • Junior Sales and Marketing Manager
      • Feb 2022 - Present

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Southern Virginia Assistant Women's Lacrosse Coach
      • Jul 2021 - May 2022
    • Marketing Manager
      • May 2019 - May 2022

      - Managing Social Media accounts, increased follow-ship on accounts by designed layout for new restaurant - Provided a written report on how to update the dining area to create a more appealing dining experience for students - Analyzed and tracked sales reports to find ways to make the business more marketable. - Managing Social Media accounts, increased follow-ship on accounts by designed layout for new restaurant - Provided a written report on how to update the dining area to create a more appealing dining experience for students - Analyzed and tracked sales reports to find ways to make the business more marketable.

    • Apartment Manager
      • Aug 2018 - May 2019

      - Organized and maintained apartments for 70 college residents.- I was the liaison between students in this apartment complex toadministration and vice versa.- I worked to make good impressions to new residents, to monthly meetings, to input in administration tasks for the apartment. If anything were to go wrong I was able to quickly problem solve to keep residents happy and safe.

    • Food Server
      • Aug 2018 - Apr 2019

      - Worked to serve and accommodate customers to ensure a pleasant dining experience - Helped maintain a clean and happy work environment for fellow employees

    • Admissions Assistant
      • Jan 2018 - Aug 2018

      - Worked to make personal connections with high school students, from when they first showed interest in Southern Virginia University to when they enroll in their first class.- managed 30+ different students’ accounts as they were applying and submitting paperwork.- Tended to admission counselors, including emailing, making phone calls, giving tours, and any other needs that arise.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Event Assistant and Food Server
      • Apr 2018 - Aug 2018

Education

  • Southern Virginia University
    Bachelor's degree, Business Management and Leadership
    2016 - 2021

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