Experience

Vision2

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Team Manager

  • Jun 2021 - Present

  - Supervised all CRM database update projects - Interviewed, hired and trained staff - Led monthly performance reviews and provided constructive feedback for team of 7 talented data entry specialists. - Worked closely with Marketing and Sales team executives on forecasting timelines for data projects - Managed multiple long and short term data projects at once without sacrificing deadlines - Created new hire onboarding training programs - Conducted weekly productivity and quality checks of team's work to ensure input accuracy met company standards and identify potential areas for improvement. - Assisted with quality control of large scale database transfer projects between multiple CRM software platforms - Developed and implemented workflow process changes to improve efficiency, ensure accuracy and keep up with growing demand - Increased team daily output by 45% and reduced number of data errors by 80% Show less



Bowman Consulting

• United States
• Civil Engineering
• 700 & Above Employee

• Surveying Technian

  • Aug 2018 - Apr 2022

  - Used AutoCAD Civil 3D to create Boundary, Topographic, Title and Form Elevation survey plats/exhibits with various requirements - Compiled and corrected field data using Leica Infinity and Trimble Business Center software - Organized and archived record land survey hard copy and virtual documents - Used AutoCAD Civil 3D to create Boundary, Topographic, Title and Form Elevation survey plats/exhibits with various requirements - Compiled and corrected field data using Leica Infinity and Trimble Business Center software - Organized and archived record land survey hard copy and virtual documents



Aurotek Staffing Agency

• Graphic Specialist

  • Oct 2019 - Jan 2020

  YETI Coolers LLC (October 2019 - January 2020) - Used CorelDraw to create virtual mockups of customer's artwork on various products - Reviewed and adjusted artwork files to verify accuracy and ensure quality standards were met - Emailed customers to present mockups and collect information for adjustments YETI Coolers LLC (October 2019 - January 2020) - Used CorelDraw to create virtual mockups of customer's artwork on various products - Reviewed and adjusted artwork files to verify accuracy and ensure quality standards were met - Emailed customers to present mockups and collect information for adjustments



YETI Coolers

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Outfitter - Graphic Specialist

  • Jan 2016 - Apr 2019

  - Used CorelDraw to create virtual mockups of customer's artwork on various products - Consistently ranked #1 or #2 in overall team productivity/accuracy metric checks - Reviewed and adjusted artwork files to verify accuracy and ensure quality standards were met - Emailed customers to present mockups and collect information for adjustments - Worked closely with customer service team and production team to maximize quality of final product and customer satisfaction - Assisted with onboarding new custom gallery images to company website - Trained internal staff members on workflow procedures to facilitate consistent and seamless company operations. - Analyzed and evaluated existing department operations to identify potential areas for improvement. - Developed and implemented workflow process changes to improve efficiency, ensure accuracy and keep up with growing demand Show less


South Austin Republic FC
• United States
• Assistant Coach / Goalkeeper Trainer

  • Feb 2018 - Jun 2018


Rambler On (YETI Custom Shop)

• United States
• Manufacturing

• Customer Service Representative

  • Jun 2015 - Jan 2016

  - Oversaw multiple accounts and worked diligently to meet and exceed performance goals - Consistently improved customer satisfaction through prompt and friendly resolution to issues and concerns - Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations - Informed customers about billing procedures, processed payments and provided payment option setup assistance - Cultivated impactful relationships with customers and drove business development by delivering product knowledge - Addressed customer service inquiries quickly and accurately via phone and email - Created, and implemented process improvements to reduce workloads and bolster callback efficiency Show less


Lonestar Soccer Club
• United States
• Spectator Sports
• 1 - 100 Employee
• Assistant Coach / Goalkeeper Trainer

  • Feb 2014 - Jun 2014

Self Employed
• Real Estate
• 1 - 100 Employee
• Personal Goalkeeper Trainer (soccer)

  • Feb 2013 - Jul 2013

South Texas Soccer Referees
• Soccer Referee

  • Feb 2008 - Dec 2011