Experience

Floss Cakery

• New Zealand
• Hospitality

• Owner / Operator / Caker

  • Sep 2017 - Present

  https://www.flosscakery.co.nz/ https://www.flosscakery.co.nz/



Gattings Catering Ltd

• New Zealand
• Restaurants

• Junior Caterer

  • Oct 2017 - Sep 2020



The Better Drinks Co

• New Zealand
• Food and Beverage Services
• 1 - 100 Employee

• Sales Representative

  • Jun 2017 - Aug 2017

  Creating relationships with clients - owners, managers and employees of cafes, restaurants and superette stores. Creating excitement and interest for upcoming and current products and promotions for customers. Arranging for orders of product and fridges to be delivery at right place and on the right time.

• Sales Cadet and Merchandiser

  • Jun 2016 - Jun 2017

  Charles and Phoenix BeveragesFilling shelves with Juice product and checking price tickets are correct. Liaising with grocery managers and buyers and building product displays. Reporting back to the sales rep of any issues or requests for stores.



The Crew Club

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hostess / Events and Sales Support

  • Apr 2016 - Jun 2016

  Assisted the Events Director with the organisation and running of special events including Functions and Corporate Evenings. Communicating with clients and guests for membership programme and organisation of functions and events. As well as greeting & seating customers. Assisted the Events Director with the organisation and running of special events including Functions and Corporate Evenings. Communicating with clients and guests for membership programme and organisation of functions and events. As well as greeting & seating customers.



Flight Centre

• Australia
• Travel Arrangements
• 100 - 200 Employee

• Travel Consultant

  • Sep 2015 - Apr 2016

  • Provide exceptional customer service to all guests• Offering information on travel and destinations around the world• Uses travel industry systems such as Travelport, Galileo, Quickdox, Omnis etc to book holidays and all forms of travel.• Using basic systems such eftpos and banking systems.• Other additional duties as required • Provide exceptional customer service to all guests• Offering information on travel and destinations around the world• Uses travel industry systems such as Travelport, Galileo, Quickdox, Omnis etc to book holidays and all forms of travel.• Using basic systems such eftpos and banking systems.• Other additional duties as required



HipGroup

• New Zealand
• Hospitality
• 1 - 100 Employee

• Hostess / Senior Waitress

  • Feb 2015 - Aug 2015

  • Provide exceptional customer service to all guests• Greet & seat customers• Clear and reset tables• Manage the customer wait list• Prepare and serve a range of alcoholic and non-alcoholic beverages• Training staff as required• Other additional duties as required • Provide exceptional customer service to all guests• Greet & seat customers• Clear and reset tables• Manage the customer wait list• Prepare and serve a range of alcoholic and non-alcoholic beverages• Training staff as required• Other additional duties as required



AvroKO Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Events Director's Assistant

  • Jun 2014 - Jan 2015

  • Assisted the Events Director with the organisation and running of special events including Weddings and Corporate Evenings• Setting up tables and restaurant for special events• Communicating with clients and guests prior to and during events• Arrange seating charts prior to and during events• Greet & seat customers• Organise and run coat check• Keep flow of event running as smoothly as possible.• Making sure speeches, starters and mains coming out, etc all happens on time• Other duties as required

• Hostess

  • May 2014 - Jan 2015

  • Provide exceptional customer service to all guests• Greet & seat customers• Arrange reservations• General administrations task• Stock take and ordering of supplies• Clear and reset tables• Manage the customer wait list• Training staff as required• Other duties as required

• Intern for PUBLIC Restaurant

  • Feb 2014 - May 2014

  Learning the ropes of Hospitality Management at a Michelin Star Restaurant.



AUT University

• Education Administration Programs

• AUT InterNZ

  • Jan 2014 - May 2014

  Intern at AvroKO Hospitality Groups 'PUBLIC Restaurant'.Through AUT InterNZ Scholarship Programme. Intern at AvroKO Hospitality Groups 'PUBLIC Restaurant'.Through AUT InterNZ Scholarship Programme.

• Senior Waitress

  • Aug 2012 - Dec 2013

  • Provide exceptional customer service to all guests• Greet & seat customers• Clear and reset tables• Prepare and serve a range of alcoholic and non-alcoholic beverages• Training staff as required• Other additional duties as required • Provide exceptional customer service to all guests• Greet & seat customers• Clear and reset tables• Prepare and serve a range of alcoholic and non-alcoholic beverages• Training staff as required• Other additional duties as required



Reid and Twiname

• 1 - 100 Employee

• Administrative Assistant

  • Mar 2009 - Nov 2013

  Casual / Part Time Work:• Designing and creating monthly flyers and sample cards etc• Making phone calls• Filing, printing, sorting Casual / Part Time Work:• Designing and creating monthly flyers and sample cards etc• Making phone calls• Filing, printing, sorting



Savoureux Cafe

• Canada
• Restaurants

• Waitress

  • Jan 2011 - May 2012

  • Clear and reset tables• Prepare and serve a range of alcoholic and non-alcoholic beverages• Prepare and serve a range of cabinet food • Training staff as required• Other additional duties as required • Clear and reset tables• Prepare and serve a range of alcoholic and non-alcoholic beverages• Prepare and serve a range of cabinet food • Training staff as required• Other additional duties as required



The Cake Stall

• New Zealand

• Waitress/ Retail Assistaint

  • Feb 2010 - Oct 2010

  • Sorting and packing cakes and pastries• Customer service, serving tables• Retail work• Cleaning floors and tables• Washing dishes • Sorting and packing cakes and pastries• Customer service, serving tables• Retail work• Cleaning floors and tables• Washing dishes