Experience

Civis Analytics

• United States
• Software Development
• 1 - 100 Employee

• IT Manager

  • Jan 2023 - Present

  Saved the company over $35,000 in SaaS spend in 4 months • Improved user access and security by implementing SSO, SCIM provisioning, and zero touch deployment • Migrated MDM vendors and upgraded Okta from Classic to Identity engine to stay updated on the most cutting edge technology • Automated user lifecycle processes which increased onboarding and offboarding resolution by half • Planned, organized, controlled, and evaluated IT Operations • Managed IT staff by training and coaching employees, communicating job expectations and appraising their performance • Oversaw technology and application selection, systems development and resource acquisition. • Designed, developed, implemented and coordinated systems, policies and procedures • Helped define and manage technology infrastructure strategy, architecture and processes. Show less



Kaia Health

• Germany
• Software Development
• 100 - 200 Employee

• IT Manager/IT Systems Administrator

  • Jun 2021 - Oct 2022

  IT Systems Administrator at Kaia Health. • Achieved HITRUST, HIPPA, SOC II, and ISO 27001 certifications for 2022 by defining the IT infrastructure and updating processes to fit company needs • Assessed vendors and developed strategies for new hardware and software in accordance with upcoming certifications and security best practices. • Led multiple IT and Security projects such as deploying the JumpCloud MDM and SSO systems with Google Workspace, Microsoft 365, Slack, Figma, Miro, Salesforce, and Zoom. • Led the new office build-out in Munich, DE with updated network, conference rooms, and access control solutions within three months. • Achieved increased security by the implementation of SSO and deployment of company wide MDM. for Company owned and BYOD devices Show less



Macktez

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Responsive Technology Services Consultant

  • Jan 2017 - Jun 2021

  Overhauled the process of ordering & tracking various types of IT equipment for different Clients by standardizing the Purchase Order process and reviewing all recommended hardware for accurate pricing and deliverables. • Assisted various Teams with several build out projects -- most notably the Glossier HQ & Flagship store; Makerbot Brooklyn Network Overhaul; and the Little Island Office and Park Network Installations • Designed and implemented several networks of varying degrees of complexity based on client needs. • Spearheaded the remote Responsive Services Team initiative during the COVID-19 pandemic by automating and tuning the Service Desk for over 110 clients; mentoring and training Junior Consultants, and writing technical documentation for each client's specific infrastructure Show less



Session 73

• Greater New York City Area

• Head Bartender

  • Feb 2012 - Mar 2017