lauren smith
Club Operations Manager at Gala Bingo- Claim this Profile
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Bio
Fraser Calderwood M.A.
Lauren is a brilliant manager. She is an integral part of my team and I love working with her. During the last year Gala Aberdeen would have struggled to achieve as much as what it has without her. During that time we have increased income, reduced costs, improved employee engagement from 50% to 81%, won a Specialist Entertainment Award, along with many implementing other fantastic changes only possible with having her as part of our management team. She gets the job done whilst engaging others and sorts out the problems that other people would avoid or ignore. Totally dependable, someone who thinks about others often before herself and is really focused on our customers. Rated as a Rising Star within the company for good reason. Star go the extra mile for her and customers love her. Basically your perfect Customer focused Manager. The future of the thriving business in Aberdeen will good hands in the years ahead with her at the heart of what we are doing. Fraser Calderwood M.A. General Manager @ Gala Aberdeen
Fraser Calderwood M.A.
Lauren is a brilliant manager. She is an integral part of my team and I love working with her. During the last year Gala Aberdeen would have struggled to achieve as much as what it has without her. During that time we have increased income, reduced costs, improved employee engagement from 50% to 81%, won a Specialist Entertainment Award, along with many implementing other fantastic changes only possible with having her as part of our management team. She gets the job done whilst engaging others and sorts out the problems that other people would avoid or ignore. Totally dependable, someone who thinks about others often before herself and is really focused on our customers. Rated as a Rising Star within the company for good reason. Star go the extra mile for her and customers love her. Basically your perfect Customer focused Manager. The future of the thriving business in Aberdeen will good hands in the years ahead with her at the heart of what we are doing. Fraser Calderwood M.A. General Manager @ Gala Aberdeen
Fraser Calderwood M.A.
Lauren is a brilliant manager. She is an integral part of my team and I love working with her. During the last year Gala Aberdeen would have struggled to achieve as much as what it has without her. During that time we have increased income, reduced costs, improved employee engagement from 50% to 81%, won a Specialist Entertainment Award, along with many implementing other fantastic changes only possible with having her as part of our management team. She gets the job done whilst engaging others and sorts out the problems that other people would avoid or ignore. Totally dependable, someone who thinks about others often before herself and is really focused on our customers. Rated as a Rising Star within the company for good reason. Star go the extra mile for her and customers love her. Basically your perfect Customer focused Manager. The future of the thriving business in Aberdeen will good hands in the years ahead with her at the heart of what we are doing. Fraser Calderwood M.A. General Manager @ Gala Aberdeen
Fraser Calderwood M.A.
Lauren is a brilliant manager. She is an integral part of my team and I love working with her. During the last year Gala Aberdeen would have struggled to achieve as much as what it has without her. During that time we have increased income, reduced costs, improved employee engagement from 50% to 81%, won a Specialist Entertainment Award, along with many implementing other fantastic changes only possible with having her as part of our management team. She gets the job done whilst engaging others and sorts out the problems that other people would avoid or ignore. Totally dependable, someone who thinks about others often before herself and is really focused on our customers. Rated as a Rising Star within the company for good reason. Star go the extra mile for her and customers love her. Basically your perfect Customer focused Manager. The future of the thriving business in Aberdeen will good hands in the years ahead with her at the heart of what we are doing. Fraser Calderwood M.A. General Manager @ Gala Aberdeen
Experience
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United Kingdom
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Gambling Facilities and Casinos
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100 - 200 Employee
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Club Operations Manager
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Sep 2015 - Present
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Education
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Robert Gordon University
Bachelor's Degree (Hons), Publishing and Journalism -
North East Scotland College
HND, Communication and Media Studies -
Banff Academy