Experience

Corporate Couture

• United States
• Advertising Services
• 1 - 100 Employee

• Program Manager

  • Jun 2021 - Present



Social Imprints

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Mar 2021 - Jun 2021



BlueFrog Screen Printing & Embroidery

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Senior Project Manager

  • Jul 2016 - Mar 2021

  • Responsible for managing the highest grossing customers, managing up to 120 projects at one time, meeting deadlines for each project and providing a hassle-free, worry-free customer experience• On average managed $2 million a year in revenue working with both ASI distributors and clothing brands • Manage support team members to help maintain order flow and assist in training throughout the project management and support administration positions. • Contribute to improve the process flow for project management and support teams• Efficient data entry and processing of new clients and order information• Maintain effective communication with customers and each respective department to ensure smooth process • Strengthen customer relationships through troubleshooting and resolving customer challenges



BlueFrog Screen Printing & Embroidery

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Project Management Support

  • Jul 2015 - Oct 2015

  • Provided administrative support to 3 high-grossing Project Managers; supporting 300 orders at once • Delegated work distribution to junior staff and colleagues to efficiently execute orders• Received purchase orders and accurately processed information into company database• Responsible for requesting proofs from art department and ensuring accuracy of all information required for order processing• Obtained approved orders to be production ready and finalized• Supported Project Manager in handling retail business for order entry and verification of information including intricate proof

• Reception/Office Administration

  • Apr 2015 - Jul 2015

  • Daily invoice management and phone reception for all incoming customer calls • Administrative coverage of filing, ordering and maintaining supplies, and sample selection• Database management and heavy data entry• Created daily staffing report to plan production staffing schedules and retain company profitability• Selected as primary “go-to” administrator for special projects



Private Family

• Private Tutor

  • Jun 2013 - Apr 2015

  • During undergraduate schooling, was responsible for scheduling/organizing daily activities, meals, and prepping for three children ages 3-11• Provided transportation to and from all events; sports practices, swim lessons and schools• Tutored children on homework assignments • During undergraduate schooling, was responsible for scheduling/organizing daily activities, meals, and prepping for three children ages 3-11• Provided transportation to and from all events; sports practices, swim lessons and schools• Tutored children on homework assignments



NewWOW

• Administrative Assistant

  • May 2012 - Jun 2014

  • Responsible for advertising and recruiting client membership by sending out information via email to prospective companies and relaying responses to the proper colleague • Established direct contact with potential members who responded with interest and provided additional details• E-mailed newsletters and announcements to members on a weekly basis• Maintained and managed the online database which consisted of over 100 members. • Formatted online website by adding/deleting information, resetting links, and putting up forums • Linked website member database with Mailchimp database • Organized symposium information including detailed background information, re location, nearest attractions/hotels and expectations