Lauren Smith
Ophthalmic Assistant at Southwestern Eye Center- Claim this Profile
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Bio
Experience
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Southwestern Eye Center
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United States
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Medical Practices
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100 - 200 Employee
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Ophthalmic Assistant
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Dec 2020 - Present
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Pulmonary Associates
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Mesa, Arizona, United States
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Medical Biller
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Feb 2020 - Dec 2020
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Chandler Eyecare
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United States
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Medical Practices
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1 - 100 Employee
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Front Desk Manager
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Feb 2019 - Feb 2020
Overseeing front desk operations, communicating with multiple insurance companies, determining benefits, verifying eligibility, medical billing, interpreting explanation of benefits and entering payments received, answering patient questions, pre-testing patients, updating patient electronic health records, sending statements, taking payments, sending referrals to secondary care providers. Overseeing front desk operations, communicating with multiple insurance companies, determining benefits, verifying eligibility, medical billing, interpreting explanation of benefits and entering payments received, answering patient questions, pre-testing patients, updating patient electronic health records, sending statements, taking payments, sending referrals to secondary care providers.
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A
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United States
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Shipbuilding
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1 - 100 Employee
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Operations Assistant
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Mar 2014 - Dec 2014
Created procedures for high volume customers sales orders and record keeping. Assisted sales personnel with information and estimates, maintained office organization and routed customer requests to the appropriate personnel. Created procedures for high volume customers sales orders and record keeping. Assisted sales personnel with information and estimates, maintained office organization and routed customer requests to the appropriate personnel.
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AMETEK Brookfield - Arizona
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Oct 2013 - Mar 2014
Communicated with customers regarding the calibration of their moisture and mercury analyzers, answered questions, responded to requests for historical information, communicated with lab technicians and followed international shipping procedures. Communicated with customers regarding the calibration of their moisture and mercury analyzers, answered questions, responded to requests for historical information, communicated with lab technicians and followed international shipping procedures.
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Maids on the Spot
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Mesa, AZ
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Maid
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Mar 2013 - Oct 2013
Trained new staff, met time constraints, gave immaculate attention to detail, lead deep clean projects. Trained new staff, met time constraints, gave immaculate attention to detail, lead deep clean projects.
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Michaels Craft Store
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Chandler, Arizona
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Office Specialist
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Apr 2007 - Jun 2011
Answered customer questions in person and over the phone, stocked inventory, handled customer transactions, utilized cycle count method for inventory, reconcile the daily revenue, balanced registers, investigated discrepancies, submitted daily financial statements, delivered daily deposit to the bank. Answered customer questions in person and over the phone, stocked inventory, handled customer transactions, utilized cycle count method for inventory, reconcile the daily revenue, balanced registers, investigated discrepancies, submitted daily financial statements, delivered daily deposit to the bank.
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Education
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Brigham Young University - Idaho
Bachelor of Science Healthcare Administration, Health/Health Care Administration/Management